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Optics Plus

Optics Plus

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4.7 Google Review
6060 Memorial Dr E, Calgary, Alberta, T2A 5Z5, Canada
(403) 273-1811 www.opticsplus.ca
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Google Reviews

Refresh Reviews 4.7


Jul 13, 2018
Very efficient service at this optical shop! Would like to give a thumbs up to Dhesa who was so helpful with picking which colour of contact lens I should get, she had a great sense of humor as well. Look for her if you ever stop by!

Aug 5, 2018
Ive got a best costumer satisfaction service from dessa.. i like my new prescription eye glass.. i would definitely recomennd this clinic to my friends and relatives TY

Jul 14, 2018
Had a great experience at Optics Plus! Dhesa helped me although out the process of getting my glasses and my boyfriend's contact lenses. She was very friendly, funny and efficient. The place may always be busy but the customer service I get is worth the wait!! Ordered the glasses and contact lenses, was advised to wait for about a week and I was really happy to get everything in a couple of days!!! They're efficient, hardworking and welcoming. I have been recommending Optics Plus to my friends all the time and they're always giving me great feedbacks! There's a reason why this place is still in business for a long time. If you are wanting any help at all, I recommend Dhesa! She'll exceed you expectations! Please give that lovely woman a raise !! 😊

Jul 10, 2018
I have been a regular at optics plus for very many years and i was absolutely appalled by the recent order i placed. I had placed an order for contact lenses on June 26, 2018 and the lady that took my order guaranteed that it was placed and u should be receiving a call in the next 4-5 business days. No call was received for 2 wks. Called them today to check on status of my order..the guy eho picked up kept me on hold and indicated no order has been placed. He indicates he will transfer me to another lady whereby i can discuss a discount and re place the order..kept on hold again and he disconnected me after a few mins. They picked up on the 12 call after i hve been trying numerous times. The lady indicated her server is down but will re order the lenses with no mention of a discount for the inconvenience nor an apology even though i indicated i will be taking my business elsewhere. I guess i have to call again in the next 2 weeks and maybe they will tell me that the server is down and the order is not placed again...absolutely ridiculous!!! Worst customer service especially for optical services...i guess they dont realise the importance of people's eyes and what they should consider as priorities...extremely disappointed!!! Didnt expect this after years of loyalty despite it being quite expensive!!! You would think that they would make it up for quality and efficient customer service!!!!

Jul 13, 2018
I had very good experience on this clinic when i had my perscription glasses they’re are all accomodating espcially Dhesa who assisted me from the eye check up sched, in choosing the right and suitble optics for me, assistance through my insurance and until my optics arrives. Thumbs up to you Dhesa! Will definitelygo back and likewise recomend you! Continue good your good service.

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Opening Hours

Mon:10 am - 7 pm
Tue:10 am - 7 pm Today
Wed:10 am - 7 pm
Thu:10 am - 7 pm
Fri:10 am - 7 pm
Sat:10 am - 5 pm

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