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Dr. N. H. Quan O.D & Associates

Dr. N. H. Quan O.D & Associates

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1.7 Google Review
12450 149 St NW, Edmonton, Alberta, T5V 1G9, Canada
(780) 628-4556 www.drquan.ca
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Apr 29, 2020
I paid for an exam, asked to confirm what my SPH was for my left eye (I couldn't understand my prescription) They sent me the below and REFUSE to provide any explanation or help with understanding my prescription- Pretty sad, Hello, You can bring the prescription that our doctors give you to a local Alberta licensed optical store to get your eye glasses made. The Alberta licensed optical store where you are getting the glasses will be able to counsel you, make proper eye glasses measurements, and adjustments. Where ever you are buying your glasses, they are legally and professionally responsible to make these eye glasses measurements for you. Our doctors cannot help you with PDs or any other eyeglasses measurements, or help you order eyeglasses online, as it is the legal and professional responsibility of the optical store to provide these services to you. Kind Regards, Info@drquan.caunderstand my prescription)

Nov 2, 2019
I have been seeing Dr. Fatima Dharshi at the St. Albert Costco for my eye exams for the past few years and I've always found her to be punctual, knowledgable, and personable. She is very honest and straightforward about what tests should be done and which ones are redundant. I would recommend her to anyone.

Nov 26, 2019
What kind of PROFESSIONAL place calls you at 9:30 pm to talk about an upcoming appointment?? Might be okay for most people, but I have little ones that need their sleep. There’s two issues I see here: either you over work your administrative staff so much, they work late, or your admins are very incompetent and have no respect for other people’s time. Both of these reflect poorly on your business.

Feb 6, 2020
My daughter had a 3:40 appointment with Dr. Amrita Mahal at Costco NE Edmonton for her annual check-up on Feb 4th. What a bad experience she had. We were there 20 mins before the appointment, but she didn’t get examined by the rude assistant past 4:00. We went inside and the assistant was very rude to my 6 yr old daughter and clearly getting frustrated as she was moving her head while her eyes are getting checked. First of all, we didn’t hear any apology for being almost 30 minutes late, second, my daughter was so uncomfortable as the lady was being rough with her head. Her neck was sore after that. My daughter was already traumatized at this point so when she saw Dr. Mahal she seemed uneasy and didn’t really want to read the letters. What did she say to my daughter? That she would give her eye drops if she doesn’t read the letters. She’s 6 years old and threatening like that is not something you should be doing. Very disappointed and never coming back! Dr. Mahal and whoever her assistant was that day should check their manners and professionalism as this is not something a parent or any patient should have to deal with!

Jul 5, 2019
Had a great experience here for both my children and I. Explains everything in great detail and has a great deal of patience. Was amazing with both of my children, definitely recommend!

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