Eye-deology Vision Care

Amazing! Dr. Ash is such a great doctor. The entire team was really welcoming and the opticians helped me pick the perfect pair of glasses. I am so happy with my purchase. I have never seen better. The rest of my family were extremely happy with the level of care and service. Everyone is so friendly. I highly recommend.

Amazing care, I brought my aunt in who has very advanced dementia for an eye exam and new glasses. From checking in to seeing the doctor and finding glasses she liked. The ladies where very patient and caring, giving her lots of autonomy. Thank you ladies so much!

So my purchase was about a year ago and I probably would not have bothered to write the review had I not received such a better experience elsewhere. So I purchased glasses mostly for evening driving/ tv . I was sold the anti-glare, scratch resistant etc, etc $1000 cost. Within a few weeks the lens had a terrible scratch which was very disappointing being that I only wore them for driving and always stored in case. A case that was too small from the time I received the glasses. Due to covid I did not return the glasses immediately. Within a few months I noticed the glare from lights,t.v etc was getting worse. I chose to purchase new glasses from a competitor. 9months later absolutely no problems with new glasses, $300 cost. So in the end I'm left with conclusion that what eye-deology offered and provided was inferior and over-priced. Happy I did not return. Thought I would add to the review because the "owner" response was so doubtful of my review. First off "elronzio " is a user name.lol Secondly, thought I spared the location the details of my customer experience there. Being that I did return with the glasses, (bout a year ago now) and the employee I spoke with did look at the glasses and did not offer replacement, warranty etc. No but did dispute how I must have been clumsy possibly dropped them, left them laying around etc. I found humorous, as not previously mentioned in the review because I was not pursuing compensation, just explaining my dissatisfaction. The owner response about how I must have confused the location sounds much like the individual that refused to accept responsibility for the scratches that most likely occured from the case that was too small for the glasses they included. Refusing to accept any responsibility says more about your business then I could in a review.

This place is pretty fantastic. The staff are just awesome. I made the BIG mistake of assuming I could get equally as good glasses for less from Bailey Nelson - I WAS 100% WRONG. The glasses I received from Bailey Nelson were awful in every way. I then proceeded to book a fitting at Eye-deology Vision Care and the experience and result was so much better. My vision with my new glasses is awesome, I absolutely love my new look, and the staff made everything so easy and educational. All that, and I paid less than what I did for the awful glasses from Bailey Nelson. This place is the real deal - professionals providing professional services and products. I totally trust them with my eye care and eyewear. You should too!

My recent visit to Eye-Deology was “Eye-Deal”! The team was COURTEOUS; the exam was COMPREHENSIVE; the Dr. Was CHARISMATIC; Now I CAN’T WAIT for my Maui Jim’s! Seriously - a must “see” is Dr. Jade McLachlin at Eye-Deology! There were 4 screening machines that Lexi took me through; took images of my retina & macula, estimated my current prescription, did eye pressure & periphery tests. The lights were nice and dim in this room which helps sensitive eyes recover quickly. Everything was sanitized before and after. Dr. McLachlin is so personable - she made me feel really comfortable and is a good listener. She showed me photos and explained how my eyes are changing with age and what we might keep an eye on in the future. I loved the exam and she said my vision was so good! The Optician, Marlena was terrific! She was so knowledgeable about frame styles, lens colours and weights and how polarized lens can affect seeing your phone clearly. With a few iterations we got the right balance between shape, colour & clarity for my fabulous prescription eye glasses! What an awesome experience!