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The Eyewear Place

The Eyewear Place

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3.4 Google Review
9713 Hardin St, Fort McMurray, Alberta, T9H 1L2, Canada
(780) 791-7247 www.eyewearplace.com
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Google Reviews

Refresh Reviews 3.4


Jun 19, 2018
Great Support. I've ordered my work glasses thru them several times. Each team they made things very easy. Great Job, and Awesome Manager

Mar 11, 2018
I've bought glasses a month ago for my 5yrs old. Last week he lost the screw on one side and the young lady i dealt with was so nice, she said it's simple & fixed it. My second visit, different woman, she said I would have to buy another fram because she can take the broken screw out. I said how about the warranty she said it's only for factory defects. I said that wasn't what I was told when I bought the glasses and she said it's like car warranty. Vehicle warranty is better than their warranty. In my case I would have to buy a fram in less than two months. I asked for her to give me the screw for myself to fix it. She said it takes a lot time to find a right one and she was very annoyed. I got the screw out which would have cost me $300. I would hate to go back there again. The eye Dr is good but I'm sure that is not the place to buy glasses for kids.

Jun 26, 2018
The staff are great. We love going to see them.

Mar 15, 2018
Awesome experience hands down !! Definitely will be back soon. I just went down for an adjustment and the ladies were super willing to help and welcoming.

Feb 28, 2018
Took my glasses back here to get fixed (no pieces broken just the hinge popped out), lady at the counter takes one look at them and says they cannot be fixed and that I "will have to buy new ones because my warranty is up". Being $400 frames I didnt buy that answer for a second so I took them home and looked up a youtube video on how to pop the hinge back in and VOILA my glasses are like new again. Avoid this business! Staff at the front desk are unknowledgable about products and unwilling to help.

INDUSTRY BLOGS

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Opening Hours

Mon:10 am - 6 pm
Tue:9 am - 6 pm Open Today
Wed:9 am - 9 pm
Thu:9 am - 9 pm
Fri:9 am - 6 pm
Sat:10 am - 6 pm

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