Consumer's Optical - Optometrist - Red Deer, AB - VerView
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Consumer's Optical

Consumer's Optical

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3.9 Google Review
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4900 Molly Banister Dr, Red Deer, Alberta, T4R 1N9, Canada
(403) 347-3370 www.consumersoptical.ca/contact-us
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Google Reviews

Refresh Reviews 3.9
May 5, 2018
I come all the way from Calgary to get my glasses here because the selection and prices are so great! I needed glasses for the first time and was not really sure how to go about getting them. I came to Consumer's Optical and the staff were really friendly and walked me around the store and helped me try on different pairs and were very honest about if they looked good or not they then sat me down and went over all my options with the lenses that I had no idea about and guided me towards the best options for what I needed and then I was even able to get them within an hour which I didn't even realize was possible! I would highly recommend this place to everyone needing glasses!
Apr 5, 2018
Check out all the reviews on here - do yourself a favor and shop for your glasses elsewhere. Anywhere but here. I would NEVER recommend this business . If I could leave 0 stars I would. This is probably the worst business I have ever dealt with. The manager scratched my lenses rubbing them with a dry dishtowel, He then rubbed the 2 lenses together repeatedly as he put them in a plastic bag. He then proceeded to tell me that this treatment would never scratch a lens. I PROMISE you that he would never treat his own lenses this way. . When ordering them, the woman helping me was anything but helpful. She was actually discriminant due to the type of coverage, she outright tried to sabotage my coverage right in front of me. 3 employees stood 10 feet away in an empty store LAUGHING and staring as I was discussing these issues with the manager. Absolutely DISGUSTING treatment. I was treated VERY poorly by this "business" I absolutely stand by this review 100% Feel free to contact me with any questions regarding my experience
May 14, 2018
When I lived in Red Deer this was the only place I would buy my glasses and sunglasses. The staff was always great and helpful and they were always stocked with lots of high end products. The store always looked really nice. I was always pleased to spend my money here. BUT I stopped in there this weekend and it looks quite different. Im not sure if they are going for a different market now but it looks as if they are going in a 'discount store' direction. There are lots of cheap looking homemade signs everywhere, the chairs are dirty, stained and crooked, lots of no-name brand glasses. They had a nice niche cut out but now they are looking like any other eye glass store. They still have a huge selection of really nice stuff and the staff was friendly, just didnt have the same feel.
Apr 11, 2018
I absolutely love the staff at Consumers Optical. I always have a hard time finding a frame that suits my face, and while I was there I found the perfect frame in 2 different sizes and colours. We ended up ordering the smaller frame in the colour that I loved; most competitors won’t do that for you! I will definitely be shopping there again when it’s time for a new frame.
Apr 12, 2018
I got an amazing pair of glasses and lots of help. It was very professional and there was an amazing selection from many name brands. The staff was very helpful in helping me to find a pair that I loved, and there was a short wait time for the lenses. Would definitely come back!

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Opening Hours

Mon:9:30 am - 9 pm
Tue:9:30 am - 9 pm Today
Wed:9:30 am - 9 pm
Thu:9:30 am - 9 pm
Fri:9:30 am - 9 pm
Sat:9:30 am - 9 pm

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