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LensCrafters

Name: LensCrafters
Address: 19705 Fraser Hwy, Langley, BC, V3A 7E9, CA
Telephone: (604) 530-5650
Price range: $$$

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3.8 Google Review

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19705 Fraser Hwy, Langley, British Columbia, V3A 7E9, Canada

(604) 530-5650 local.lenscrafters.ca/bc/langley/131a-19705-fraser-hwy.html?cid=yext_0938

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Refresh Reviews 3.8

asma kulsum

Apr 22, 2019

The staff at Langley Lens Crafters is amazing , Cindy, Farnoosh, & Andreanna they helped us to find a right pair of reading glasses. The staff is very knowledgeable and friendly.

Sandra D

Jan 12, 2018

Poor service by the assistant manager,Cindy. She missed details on the 40% sale that the discount was on the second pair, not all pairs of glasses when we discuss on our first meeting. Told her I would be back in 2 days which I was. She didnâ€™t even recall us speaking when I tried to give her my business. She then tried to sell me this promotion and I say to her that she didnâ€™t say the promotion was on the a second pair. She said she would never make a mistake like that and could not even be even slightly bothered that she could have made a mistake. I admit I did not read the sign since she told me about it on our first meeting. However she said she doesnâ€™t remember but would never say that. Then she said that she was sorry I felt that way. So very RUDE!

Dee B

Nov 3, 2017

Before purchasing my child's glasses the employee told me that the price of the glasses included a one year protection plan. Sounded good. The employee then asked me if I had insurance coverage for eye wear so that they could submit the charge electronically to my insurance carrier and I wouldn't have to be out of pocket. Great! I gave them the necessary details and they put the charge through directly. Big mistake. I guess they figured since they were billing my insurance company directly they could slide a few extra charges through without me noticing. When I looked at the print-out they gave me afterwards I noticed a charge for $34.99 for the one year protection plan that was supposed to be "included" with the price of the glasses. Oh, and they also went ahead and charged $1.29 for a "One Sight Donation", apparently a charitable donation they assumed my insurance company wouldn't mind paying. Won't ever be back. Ever.

Zachary Wilhelm

Feb 20, 2018

We got a 40% off coupon after buying a pair of glasses. However this isn't a deal, it is actually 20$ MORE expensive to use the 40% off than it is to get the "package price" that the glasses cost originally... What a joke. 1 star until I get 40% off the packaged price like I was promised. What a scam.

Jesse Saunders

Mar 5, 2018

Came here to get my eye exam. All the employees were super friendly especially the optometrist Evelynn Lo. I would highly recommend them to anyone who needs an eye exam!

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