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Mountain View Optometry & Contact Lens Clinic

Mountain View Optometry & Contact Lens Clinic

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4.5 Google Review
495 Castro St, Mountain View, California, 94041, United States
(650) 967-6649 www.mvo.com
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Google Reviews

Refresh Reviews 4.5


Jul 20, 2018
The doctors are friendly and helpful. But the staff is not! I called first to book an appointment for my wife, they kept me on the phone for 10 minutes taking all the insurance details for me and my wife. Then they needed to talk with her to get more details about her eye symptoms. Because we were not at the same place at the moment, my wife called few minutes later and mentioned that l have called earlier, they recognized her and gave her an appointment, but then they asked her for all the insurance details again! When we arrived they asked for the insurance details again and double checked the cards. After we were done, they wanted to charge us more than what we should pay as per our insurance benefits, when I questioned that, they asked for the insurance details for the fourth time, and they were shocked that they missed that!!!! Luckily eventually they got it right! It was really frustrating.

Jul 25, 2018
I was on the hunt for a new pair of Rx sunglasses. Found ones I liked here -- they had a great selection. Staff was helpful and helped me find the right shape for my face. They ordered me a new pair instead of selling me the ones off the floor, and called me promptly when they arrived. Thanks!

Jun 24, 2018
I felt I got a very thorough exam, all my questions were answered and the office seems very professional and efficient. The frame selection is excellent, and it was very quick to finish up the paperwork once I'd made my selection.

Apr 26, 2018
I've been coming to Dr. Hur for more than 20 years and won't trust my eye health care to anyone else regardless of where I live! She and her staff are just the best! She's meticulous, thorough and of course very nice. It's a real pleasure to have found such an exceptional doctor and staff!

Jul 25, 2018
Love Frank, will only have him help me. He is always right in helping me with the details.

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Opening Hours

Mon:8:30 am - 6 pm
Tue:8:30 am - 6 pm
Wed:8:30 am - 6 pm Open Today
Thu:8:30 am - 6 pm
Fri:8:30 am - 4:30 pm
Sat:8:30 am - 3 pm

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