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Lynn Valley Optometry

Lynn Valley Optometry

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4.2 Google Review
1233 Lynn Valley Rd #255, North Vancouver, British Columbia, V7J 3H2, Canada
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Refresh Reviews 4.2


Jul 31, 2018
My experience with Dr. Shajani and his staff has been extremely positive and memorable. The clinic provides it's patients with a comfortable environment addressing the needs of customers first. I would highly recommend Lynn Valley Optometry to family and friends.

Aug 5, 2018
I’ve been going here for many years and let me just say they are ahead of other optometrists. Here, I got access to overnight contacts and it has helped prevent my vision from declining and the staff that had helped me were very kind and welcoming. The place is very welcoming and it features some free things to snack on and some coffee. My one complaint is that the prices are very high.

May 3, 2018
Took my 7 year old here for a routine eye exam, which are typically covered for kids in BC under 19. I did not find out until after that this clinic charges a $70.00 charge on top of what`s covered. When questioned, its due to their advanced techniques. Seems like something they should point out before the exam. I called 3 other north shore clinics, all said they don`t charge for kids. Im sure this is a great place, but the fact they charge 3 x the provincial average, a bit much. Won`t go again.

May 16, 2018
All of the people here are very lovely and helpful. It has been 3 weeks though since I ordered my glasses and I am still waiting. In my opinion, that is a very long time since my prescription changed and I need them to look at my computer all day. Update: They were very apologetic about the glasses taking so long and gave me a $50 gift certificate. So although I was a bit annoyed, that definitely makes me happy and I will be going back there. They have a very stylish collection of glasses.

Mar 21, 2018
Very poor customer service. They charged me over $700 for a pair of reading glasses. After one week I got a call saying that they made a mistake in my glasses lenses and asked me to take it back there. Considering my work in Burnaby and my home downtown Vancouver, it was not easy to commute to Lynn Valley. Anyway, new lenses came and they told it may take up to an hour to replace them. One day, I took two hours off and went there around five, but they could not finish it by 6; So I had to take my glasses with old lenses back as I needed them. They even did not accept shipping those to my on their cost. After receiving a few calls from them asking me to take my glasses there to replace the lenses, I asked my business partner who had an appointment there to take my glasses and have them fixed. I was expecting not more than an hour or two, but my partner was told it might take two or three days. I just called them to find out what was going on the person over the phone could not even find where my glasses are; she was supposed to call me back. I’m really upset with them and will never refer them to a friend.

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Opening Hours

Mon:9 am - 6 pm
Tue:9 am - 6 pm
Wed:9 am - 6 pm
Thu:9 am - 6 pm
Fri:10 am - 6 pm
Sat:9 am - 5 pm Open Today

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