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Image Optometry

Image Optometry

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1.0 Google Review
2764 Barnet Hwy #101, Coquitlam, British Columbia, V3B 1B9, Canada
(604) 685-3937 image.ca
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Jul 4, 2018
Extremely irritating to deal with, the company doesn't actually have a physical phone number, they ship you off to a call centre. The people are rude and very unhelpful. I've decided to use a different optometrist, I signed a patient authorization form to have them forward my contact information and they refused to send the information to my new clinic. The interior of the business looks dilapidated.

Feb 10, 2018
I used to enjoy coming here, but my recent visit has ensured that I won’t be back. The place was filthy, the carpets were dirty and every single one of the chairs for clients to sit on needed cleaning, with dust and food stuck to their bases. The optometrist was indifferent and apathetic, and would not explain the prescription to me, and instead just said, “this is how the numbers come out”. There was an open box of cookies out for the staff on the front counter, and the dust on the equipment in the exam room was incredible. Every part of the equipment and structure that wasn’t touched regularly was coated in dust. Really disappointing.

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