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Image Optometry

Image Optometry

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2.8 Google Review
2929 Barnet Hwy, Coquitlam, British Columbia, V3B 5R5, Canada
(604) 685-3937 image.ca
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Google Reviews

Refresh Reviews 2.8


Jan 21, 2018
I have to say this location is friendly and I got exactly what I wanted. I feel like they could have had better customer service if they didn't tell me my glasses would "probably come in tomorrow" after they called me in to get my free pair of sunglasses thinking they were my actual glasses. It was very suspenseful but I actually got them almost two weeks later. They were VERY nice to put up with me asking almost every day and gave me a free eyeglass cleaner for my trouble. If you want fast glasses think twice but if you want good service and nice people come here. Overall VERY pleased! Thank you Image Optometry for helping me see!!!

Apr 15, 2018
Did not have a good experience here at all. Avoid at all cost. I got my eye exam done and ordered a pair of glasses for 500$. When I was in there I noticed the regional manager Victor who didn't even say hi and was on his phone the whole time. when I received the glasses the lenses were cut wrong and not the same shape and had to be sent back. I sent the regional manager Victor a message to discuss the situation and he didn't even respond. When I went back to the store to get my glasses they still weren't fixed and weren't up to standard. When I asked what I could do they told me nothing. Awful customer service by the managers and the regional manager Victor is unhelpful and always on his phone. Ridiculous and will never go back for either the eye exam or glasses. The only customer service I got was from the representatives that worked there who understood that I was unhappy but again told me there wasn't anything I could do.

Dec 11, 2017
I have glaucoma in my family so I go get my eyes checked once a year for it. The doctor noticed something questionable this last time and didn’t bother with a field test but referred me to an ophthalmologist instead. So I “guess” they did? Who knows because they haven’t gotten back to me. So I went in to check on the status of that referral and they looked it up and said the fax went in. So that’s it? I haven’t heard a thing back. That referral went in on the 28th of Oct. It’s Dec 11 for *%#^ sake. They told me someone would call. I’ve clearly been forgotten about. So I’ve decided to ditch Image Optomety and I’m going somewhere else.

Jan 25, 2018
Been overdue for an exam and new glasses. From the eye exam to Jaeden's friendly greeting, to even the manager John helping, I highly recommend this location in Coquitlam Centre Mall. 5 stars for this location!

INDUSTRY BLOGS

Whiskeys of the World: Types and Distinctions

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Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles that...

Smithville Whiskey

The Earliest Instances of Whiskey in World History

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The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

Carrie Nation: A Crucial Catalyst of the Temperance Movement

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Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

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The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey

Single Malt vs. Blended Whiskey: A Comprehensive Guide

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Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

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Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

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In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

Whisky Wonders: An Expedition Across Regions

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There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

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Opening Hours

Mon:10 am - 7 pm
Tue:10 am - 7 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:9:30 am - 7 pm

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