Get to the top of the directory by claiming your business!
Visions Optical

Visions Optical

Claim Business
2.8 Google Review
3170 Tillicum Rd, Victoria, British Columbia, V9A 7C7, Canada
Read our review guideline

Write a Review

Loading…

Write a review
Be the first to write a review.

Google Reviews

Refresh Reviews 2.8


Jun 19, 2018
Terrible service! Phone in advance to ensure they could make new lenses for my readers. Oh yes they had 1 set of blanks, we even measured my existing frames in millimeters! Yes they could make them no issues, I asked if Tuesday would be ok, YES Tuesday! Went in today and guess what no one to cut the lenses that oh ya! They couldn’t find the lenses either not that they looked very hard. Very disappointed. He couldn’t even be bothered to offer an option to do the lenses another day, it would have been disappointing but at least to know when a tech was scheduled!! But nope nothing! We have been clients of Vision Optical for 20 years! 6 family members who will not be returning!

Jul 6, 2018
Larry gave me great quick service again today Visions is lucky to have Larry working for them

Sep 6, 2017
One of my worst experiences ever! I have been going to Visions Optical for about 4 years. I go there because of Dr Klar. He is a great professional, very caring and always spot on. Unfortunately the staff there.... I will tell you my experience: I went for my yearly eye exam end of July. All went well and I saw some sun glasses and decided to go back with my daughter and buy 2 pairs. Unfortunately we only noticed at home that one of them had a scratch. Due to my work schedule I was able to go back after about 6 days to ask for another pair. I was told by one of the staff members, tall blond lady, that they can replace the lens but can't exchange the glasses. So far so good. I agreed to have the lens changed and I was waiting for a call to pick them up. 2 weeks later I called the store: still no lens. Yesterday, after more than 1 month I go back to the store. The sore never tried to contact me throughout the 4 weeks that passed. The same tall blond lady, no name tags, was doing some repairs on a girls glasses. She was drinking coffee while working, taking her time, never acknowledged me for about 30 minutes. Not even "hello". I understand she was doing something but if she had time to drink coffee she could of at least say "hello" and let me know how long before she can talk to me. After half an hour she tells me still no lens for my glasses and didn't even apologize for not looking at me for 30 minutes. When I asked for another pair of glasses or a refund she said " only the manager can do it and she will be in on Wednesday " I asked for a phone number for the manager and without any shame she give me the store number and didn't mention anything. Nice costumer service. I will go back and talk to the manager, get my money back, never go there again. I hope Dr Klar has another office where I can see him. Don't go to Visions Optical if you have another option. They should hire new people.

Jan 9, 2018
Like most people my experience here was terrible. Waiting 3 weeks for my glasses. No apology. Awful customer service. I'll never go back.

Aug 22, 2017
Super Service! Staff very friendly!

INDUSTRY BLOGS

Whiskeys of the World: Types and Distinctions

#whiskey #smithville

Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles that...

Smithville Whiskey

Female Bootleggers of Prohibition: Stories of Defiance

#whiskey #smithville

Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

Smithville Whiskey

The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

#whiskey #smithville

Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

Smithville Whiskey

Carrie Nation: A Crucial Catalyst of the Temperance Movement

#whiskey #smithville

Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

Whiskey Trails: A Cultural Expedition through Ireland and Scotland

#whiskey #smithville

Whiskey, the golden spirit of the Gaelic lands, embodies more than just a delightful drink. In both Ireland and Scotland, it's a cultural touchstone, holding centuries of history,...

Smithville Whiskey

When Templates Fall Short, IOPW.com Steps In

#richmond hill #custom web develoment

Deciding on hiring someone to build out your website or choosing a template platform many others in your industry use and manage on their own is something many businesses struggle...

iOPW

Costa Rica Real Estate Investment Opportunities

Costa Rica has rapidly become one of the most attractive international real estate markets for investors looking to diversify beyond their home country. For buyers from Canada...

Kindred Consulting C.R.


Own this business?

Claim Your Business
• Update your photo and information
• Get notified when reviews are posted
• Respond and manage your reviews
• Select badges and keywords

Opening Hours

Mon:9:30 am - 5:30 pm
Tue:9:30 am - 5:30 pm Today
Wed:9:30 am - 9 pm
Thu:9:30 am - 9 pm
Fri:9:30 am - 9 pm
Sat:9:30 am - 5:30 pm