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Boutique Optique

Boutique Optique

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3147 Douglas St #Suite 32, Victoria, British Columbia, V8Z 6E3, Canada
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May 12, 2018
I would not recommend buying glasses from these guys. Not very good quality high priced and can get way cheaper and flexible frames somewhere else for $61. When I asked for my 5 year old kids PD# they will not give me that # and said cause it’s vital information. Hahahahaha PD is the distance between the 2 pupils that is not vital information. Anyways I measured it at home and got optometrist to measure and was correct from my information. Very rude owners. These owner do not know what freedom of information is. Will never buy glasses from them again and will not recommended to anyone ever.

Apr 1, 2018
Worse experience ever. Staff is not knowledgeable and there was a lot of `I`m not sure...I don`t know.... I will have to find out for you`. This included the manager. Beware the final costs and quality of lens. I had to give one star to post. Really, they don`t deserve that.

Mar 22, 2018
worst experience ever, what I paid and typed on the receipt is Acuvue Oasys 1-Day for Astigmatism 30 pack however what i got was 1 Day Acuvue Moist for Astigmatism 30 Pack. while the clerk keeps telling me it is the same. How the hell can two different types of lenses with different names be same . Somehow their computer system does show there is only one type of lens which is the cheaper one. Well, I guess it is just my bad luck.

Mar 14, 2017
They not only did my exam and had my prescription glasses completed in extremely waiting time but upon my arrival to pick them up they informed me that it was an extra $60 for the anti-glare I had already had on the pre-existing prescription...unfortunately my financial situation is not as comfortable as it was when I had this originally applied and I explained this as well as the fact I had this option was no longer fresh in my mind to enquire prior. Upon this explanation and my obvious situation where I was unable to pay the $60 for the anti-glare option, they released my glasses to me WITHOUT THE $60!!! Not only are they efficient and quick with their services but they are extremely compassionate, understanding, and definitely there to give the client a very pleasant service that expresses their desire to deliver with satisfaction and not just to make a buck! They proved this with their kindness in so quickly allowing me to not pay a fee I would not have been able to pay otherwise instead of making me wait for them to remove the anti-glare and leaving me waiting longer for my prescription. AMAZING SERVICE AND STAFF!!

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Opening Hours

Mon:10 am - 6 pm
Tue:10 am - 6 pm Today
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 6 pm