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IRIS

IRIS

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5.0 1 review
382 C Island Hwy E #Box 338, Parksville, British Columbia, V9P 2G5, Canada
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Nov 21, 2020

Awesome optical experience!

During COVID it is no easy feat to get a new pair of glasses. After 9 attempts I came upon Iris in Parksville and had an amazing experience. Aaron took so much time to let me try on many options before telling me about custom made glasses. After he scanned my face I could virtually try on a combination of various frames with whatever colour combinations I wanted. I now have an awesome pair of glasses, fit just for me. They are very light and so comfortable to wear. No adjustments needed as they were made just for me. Thank you Aaron!

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Oct 15, 2020
Outstanding and friendly customer service, excellent product and extremely professional. Aaron, Dorothy and Dr. Adam Reid all offered their expertise on several occasions these past few months with broken sunglass arms, eye exam and selecting and purchasing new frames and lens. A special shout out to Aaron for his extra care and patience with my Maui Jim sunglasses and making the extra effort to provide back up arms for possible future mishaps! My husband and I are longstanding loyal IRIS customers for a reason, however, with our recent move to the Island we discovered that IRIS Parksville set a new high bar for exceeding expectations. Thank you!

Nov 12, 2020
I just stopped by to ask if I could purchase contact lenses as I was told this was the place to buy them in town. The staff was unfriendly and basically waiting for me to leave, I hadn't even entered the store and they had already determined they couldn't help me. I am mid camping trip and need some help, no one was looking to provide any help or guidance to me.

Sep 1, 2020
Amazing service! Was in town from Victoria and my wife needed a quick repair. The Iris staff were very accommodating and super helpful! Thanks!

Oct 16, 2020
Would 100% recommend! After a not so great experience at IRIS in Nanaimo a couple of years ago, we decided to go to Parksville instead for our eye exams. Dorothy and Dr. Reid were both excellent and we will happily return here for future eye exams.

Mar 3, 2020
I had put off getting my eyes checked for over three years, so I was dreading my exam yesterday... but the staff made me feel so at ease! Aaron was awesome and took the time to explain each step of the appointment. Dr. Reid was kind and the checkup was prompt and easy. Also had a great convo with Tammy and the staff at the front. They patiently watched me try on a bunch of frames and offered great advice. 10/10 recommend!

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Opening Hours

Mon:9 am - 5 pm
Tue:9 am - 5 pm
Wed:9 am - 5 pm
Thu:9 am - 5 pm
Fri:9 am - 5 pm Today
Sat:10 am - 3 pm

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