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Lotus Eyewear

Lotus Eyewear

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3.8 Google Review
1177 Robson St, Vancouver, British Columbia, V6E 1B5, Canada
(604) 687-7929 www.lotus-eyewear.com
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Google Reviews

Refresh Reviews 3.8


Jun 1, 2019
Had a laid back and stress-free shopping experience here. They took the time to find the right prescription glasses for my wife and I. Lots of different styles to choose from and fast turn-around.

Jun 6, 2019
The reason why there is only 1 star and 5 star reviews is that the 1 stars are real customers and the 5 stars are fake reviews to balance the 1 stars. I had the worst experience getting my prescription glasses done here. They made my glasses in the wrong prescription and after 3 weeks on constant headaches, I checked with my own ophthalmologist and she told me that the glasses they gave me in not matching the prescription at all! After I went back to Lotus eyewear to get them fixed, they told me they would only cover the cost for 1 eye to be fixed because the other one was within tolerance! So they think if your glasses are close enough to your prescription it's ok. After I agree to pay for the other eye, I come back in for a 3rd time and this time one lens is made with ani glare and the other one is not! after the 4th visit I was able to walk away with the correct glasses. The most astonishing thing is that they never apologized through out this entire process and they never checked my glasses before they gave them to me. As an optometrist, you are responsible for customers walking away with glasses that actually correct their vision but at Lotus eyewear they only care about how they can take more money from you. Stay as far away as you can from this place.

Sep 18, 2018
They always give me great prices and take extra Time to help me. I’ve been going to them for years for both my glasses and sunglasses and they have lots of selection and really help find the best fit for your face (which is hard with my face shape). I highly recommend this store.

Sep 11, 2018
I purchased a pair of prescription glasses recently. I had great service; the representative was very patient and showed me many models. When I came to pick up a day later, the lady adjusted my glasses multiple times. I'm satisfied with the service, thank you!

Apr 10, 2018
I made a phone call and then quick drop in visit to this store. I wanted to donate 3 pairs of old glasses towards charity. They were pleasant on the phone and in store and were happy to take them, even though they weren't purchased from them. The store was bright and open and they had 2 associates available for customer service. I would consider for my next pair of glasses. Also accessible location right on Robson street downtown.

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Opening Hours

Mon:10 am - 7 pm
Tue:10 am - 7 pm
Wed:10 am - 7 pm
Thu:10 am - 7 pm
Fri:10 am - 7 pm
Sat:10 am - 7 pm Open Today

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