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Powers Eye Center: Neil McAllister, OD

Powers Eye Center: Neil McAllister, OD

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4.8 Google Review
6160 Tutt Blvd ##220, Colorado Springs, Colorado, 80923, United States
(719) 598-5068 powerseyecenter.com
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Mar 2, 2018
My family and I have been coming to Dr. McAllister for over 10 years. He and his staff are friendly and professional. It’s nice to have someone who remembers your name and is attentive to your needs. The staff always makes sure that we are getting the best value and works with us to ensure we are fully taken care of. We hope to continue at Powers Eye Center for many years to come.

Jun 25, 2018
***UPDATE**** Dr McAllister called and explained what happened. We appreciate his time and he is the reason we have always chosen his office. We almost never wanted to go back but he won our business back. Thank you for the call Dr. McAllister! I had made an appointment for my husband through their online booking system. No issues, super user friendly. His appointment was confirmed no problems. Then a few hours before his appointment, the office cancels his appointment stating they don’t take Anthem (which it states on their website they do) and my husband told them he was fine paying cash BUT they still sent him to LensCrafters! Seriously?! If we wanted to go to LenCrafters we would have made an appointment at LensCrafters! We have gone to Dr. McAllister in the past and loved him! He is the reason we wanted to go to Powers Eye Center. That was totally unprofessional and frustrating! We even had received a postcard reminding us to get a check up, so that’s what prompted the appointment in the first place and they ended up senting us away! I am literally in shock of this business!

Apr 2, 2018
**Update: Thanks to Dr McAllister for personally calling to hear about my concerns. Super kind of you and I appreciated it. I had my first ever eye exam yesterday. The assistant who completed the various exams with me was nice and welcoming. When I met with the doctor, he was polite as well. I shared with both that it was my first time getting my eyes checked and was curious and confused about all of this eye stuff. Also, I had no clue what I was looking at (when looking at my retina scans) besides obviously my eyes. The doctor didn't initiate explaining anything to me about what was tested, the retina scans, or even my actual vision abilities (20/20 or whatever). He simply stated something I already knew about my left eye being weaker (hence why I went in) and proceeded with checking different lenses in a professional manner. The appt was fine, but left things pretty flat and confusing about how my overall vision was and such. When asking for my prescription, we received some push back simply because we wanted to look at the office's and other locations options for frames/lens. The doctor continued being polite but there was definite tension. In addition, he didn't shake my hand when meeting or departing, which added to the awkwardness and left me feeling a bit unwelcome. I'm hoping my experience was because I was the last patient and he had a long day or something... trying to think the best. All in all, I won't be returning and hope others don't have a similar experience.

Mar 26, 2018
I want to thank the Powers Eye Center for their great customer service and support. I recently had an issue with my glasses so I returned them. The management staff and doctor were quick to respond to my problem and my glasses were repaired almost immediately. I would highly recommend the Powers Eye Center to anyone looking for a great optometrist, comfortable environment and friendly staff, thank you.

Mar 23, 2018
Dr. McAllister's thoroughness and expertise are greatly appreciated. He has an office full of the latest, state-of-the-art equipment, and his staff are very attentive and professional. Definitely a 5-star experience for your eyes!

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