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Eye Outfitters

Name: Eye Outfitters
Address: 1502 9th St, Brandon, MB, R7A 4E1, CA
Telephone: (204) 725-0943
Price range: $$$

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3.6 Google Review

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1502 9th St, Brandon, Manitoba, R7A 4E1, Canada

(204) 725-0943 www.eyeoutfitters.com

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Heather Reimer

Feb 18, 2018

My very first pair of progressives and I did not receive any information on how to get used to them from the optometrist or his staff, even though I told them I'd be wearing them 8 hours a day for computer work. Nobody warned me about how limited the space is on the lens for arms-length focusing or how I now have to move my entire head to read online, just to keep that tiny area in focus. Why weren't computer glasses suggested? The doctor was in a hurry to get to his next appointment and I felt rushed. I wanted to send them a message not write a review, but they have no website! And no active facebook page! Very disappointed and will be going back to them to ask for better service. Also, being closed on a Saturday is very unhelpful to those of us who work mon-fri.

Mazda RX8

Nov 3, 2017

I previously had my eyes examined at Walmart Vision Centre. The doctor was pleasant, but prescribed an eye RX that was weaker than my current prescription. I explained my concerns to the staff there afterward and told them that I would like to schedule a retest. I did so, and the doctor changed my prescription to slightly stronger. The problem was, the retested prescription was the same as my 5 year old prescription from 2012 that I am currently wearing. The whole point of me getting new glasses is because my eyes were a little weaker and I needed a clearer RX than from before. After my eye retest at Walmart Vision, I phoned Eye Outfitters and spoke with the staff there about my concerns. They fit me in the next day for a second opinion with Dr. Caswell. I had my eye exam redone with him and explained my concerns and showed him my two prescriptions from recent, as well as from 2012. He addressed all of my concerns and he changed my prescription to accommodate my vision to 20/15, which is slightly better than 20/20. I couldn't be more pleased and his staff were excellent. Dr. Caswell was quick with my appointment and very helpful. He was busy that day and I appreciated him sparing some time out his booked schedule to accommodate me. After all of this, he was kind enough not to charge me for my re-examination with him based purely on my situation and my vision is now sharp and crystal clear. I would UNDOUBTEDLY recommend Eye Outfitters and Dr. Caswell for a thorough eye exam. Thank You!

Janet English

Jun 15, 2015

We have had great service from Dr Ferguson. Our children have been seeing him since they were 1 and he has done a great job diagnosing both of them. For myself and my wife he was very informative and explained the complexities of they eye in a way that still made it easy to understand. I suggest him to everyone I know looking for an eye doctor.

Kahn O'Leary

Aug 11, 2015

There is not one bad thing we could say about Eye Outfitters all the doctors are great especially with our kids. Each staff member always greets you with a smile. Would definitely recommend them to anyone that is needing either an optometrist or are in need of a pair of glasses.

Diamond vlog Diamonds

Jun 8, 2016

I am a disabled person on EIA disability. I needed to have my eyes checked. So I called my EIA worker and was told that the exam was completely covered. I then booked an appointment at Eye Outfitters and told them on the phone I was on assistance. At that time they failed to disclose that I would have to pay an extra 75 on top of what EIA covered. I went to my appointment and again I told them that it was being paid by EIA and they again failed to inform me of the extra charge. It wasn't until after the exam that they handed me a bill for 75. I am not disputing the cost, but I am angry and disappointed that even though they had many occasions to share the fact that there would be an extra charge they did not. My daughter and I live on an extremely limited budget, well below the poverty line. And I feel it is Eye Outfitters obligation to there customers to at the very least advise clients living on EIA that there will be extra charges. If I had known I would have gone to Walmart where my eye exam would have completely covered. Anyone living on a low income should not go to Eye Outfitters because they are not forthcoming about the extra cost of a simple eye exam that cost half the amount elsewhere. In the Marketing world it's called "bait and switch" and it's a sneaky way to do business.

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Opening Hours

Mon:8 am - 5:30 pm

Tue:8 am - 8 pm

Wed:8 am - 5:30 pm

Thu:8 am - 5:30 pm Today

Fri:8 am - 5:30 pm