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VU Optique

VU Optique

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4.4 Google Review
7050 Rue Jean-Talon Est, Montréal, Québec, H1M 3M1, Canada
(514) 352-1010 vu.ca
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Google Reviews

Refresh Reviews 4.4


Mar 15, 2018
I went to VU for my eye exam and initially had no intention of buying my glasses there, but their wide selection and easy going staff helped me choose what styles were right for me and didn't pressure me into buying anything what so ever, they also told me if I didn't find anything i liked i could have easily brought my own frames and just have the lenses put in. Finally i found two frames i absolutely adored and bought both! The best part was they had promotions that helped me get two gorgeous pairs of glasses for the price of one. Friendly and professional staff, absolutely going be sending clients their way!

Mar 26, 2018
professional optemetrist services. i have visited this place one time. the employees are very professional and friendly.

Jul 10, 2017
I attempted to make an online purchase. The website took my order and the day after making my purchase I called the store to follow up on my purchase to ensure that the payment went through. I spoke to a sales associate who directed me to call back on Monday (made the purchase Thursday) as the manager who takes care of the online orders will be back working. The sales associate noted my name, phone number and what I ordered for reference and told me that someone will call me. I sent an email just in case as a reminder in hopes that someone would call back. Tuesday I call back the store as I my credit card didn't have any pending transactions and I didn't receive my tracking number. The website says there is a 4 day expedited shipping (business days I'm assuming). The manager told me that it takes a couple of days since it was a holiday and that the order will go through once she accepts it and then a tracking will be sent to my email. It isn't until a week later after I emailed the store once again that I get a response two days after saying that "somehow" my 2 sunglasses that I ordered have been sold because they were on sale. They asked for my understanding which I gave because I also work in retail management. THEN I asked the manager if she can put on hold two other sunglasses in that case, and if she had it then I would purchase them immediately. She said she would look and never got back to me. The manager that I was dealing with was Marie Phillip Lebel. It goes without saying that I'm unhappy with the level of customer service I received from this establishment.

Oct 23, 2017
Staff is rude and tries to get every penny out of their customers. They don't care about you only their bank account.

Aug 5, 2017
What a great service by Gilles ! He went the extra mile to make our experience great.

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Opening Hours

Mon:10 am - 6 pm
Tue:10 am - 6 pm
Wed:10 am - 6 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm Open Today
Sat:9:30 am - 5 pm