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Heights Vision Center

Heights Vision Center

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3.7 Google Review
132 Montague St, Brooklyn, New York, 11201, United States
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Refresh Reviews 3.7


May 3, 2018
I made an appointment two days ago. When I called, I asked if they had any openings on Thursday morning, they said yes at 10:30am I said perfect (as I had another appointment around there at 12:30 and thought this would work great) and booked the appointment. I show up today at 10:30 and said “Hi, I’m here for a 10:30 appointment.” It took a few minutes to settle the insurance as I was using a new insurance. But then after that they just kept sending everyone that showed up after me before me. Even the Doctor looked at me at one point and asked the receptionist if the order was ok to what she said “no I’m sending patients in the right order. “ I was already there for a full hour, so I asked the receptionist what was the issue as I had to go soon to another appointment, and she says to me that my appointment is at 11:30. (Remember I’ve been there in a small waiting room with a very uncomfortable bench), I tell her that my appointment is at 10:30 not 11:30. And she turns her screen and says “well, you’re marked at 11:30.” In a manner almost as Too Bad and then goes to say that is my fault that I should’ve heard wrong (I didn’t). I’m not sure how they ended up making my appointment one hour later, but things happen. Is the fact the heard me say “I’m here for s 10:30...” and saw me sitting there for an hour and never told me anything. Even when the doctor asked if the order was correct. I had to leave and not get my eye exam. Terrible customer service.

May 12, 2018
Dr Patel is great! Very nice and professional. Highly recommended for an eye exam.

Jul 13, 2018
Very nice and professional. Highly recommended for an eye exam.

Jul 5, 2018
Receptionist is extremely rude. Literally asked two questions How much is a contact lens exam? How much will it be with my insurance? Nasty woman. You would of thought I murdered her pet.

Oct 24, 2017
Extremely efficient and professional, from the front of house on up to Dr. Freidman himself. Dr. Friedman suggested an innovative approach to correcting my vision in my contact lenses, and it's made a world of difference. Everybody answered my questions and gave me my options very fully and clearly. The contacts arrived 24 hours after I ordered them. Thank you, Heights Vision!

INDUSTRY BLOGS

Carrie Nation: A Crucial Catalyst of the Temperance Movement

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Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious methods...

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Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

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The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

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Female Bootleggers of Prohibition: Stories of Defiance

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Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

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The Earliest Instances of Whiskey in World History

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The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

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The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

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Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

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Whiskey Production: 18th Century Methods vs Modern Techniques

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In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

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Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

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Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

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Famous Women and the Repeal of Prohibition: Evolving Perspectives

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While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

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Opening Hours

Mon:9:30 am - 6 pm
Tue:9:30 am - 6 pm
Wed:9:30 am - 6 pm
Thu:10 am - 7 pm Today
Fri:9:30 am - 6 pm
Sat:10 am - 5 pm

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