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Hour Eyes Optical

Hour Eyes Optical

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4.1 Google Review
534 Broadway E, Seattle, Washington, 98102, United States
(206) 207-0610 houreyesseattle.com
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Apr 24, 2018
This place is a DISASTER. The eye doctor was fine. The staff were absolutely chaos. The woman who helped me find glasses was the most disorganized person I have ever worked with. She wasn't clear on how insurance worked at all, and she took hours trying to get my paperwork done (literally hours: I was there from 11 - 2:30). Once she finally had the paperwork done by hand, she asked if I would like to leave and pay when I picked up my glasses because she still had to enter it into the computer. I said sure, after asking several times to make sure this would not affect my insurance coverage for the year or my ability to use my FSA account to pay. She assured me it would not, and was wrong on both counts. I was billed for January for my insurance, and my FSA claim was denied because the payment was a different year than the service (late December, early January). So now I have a year to wait before I can get my eyes checked again, and I owe money back into my FSA. To top it all off, my glasses were wrong when they came in. I had ordered fatigue-reduction lenses, and instead ended up with short-vision computer glasses which are similar but not the same. Avoid if you value knowledgeable staff or any form of organization from your healthcare provider. I am left scrambling because I now have an unexpected bill for glasses. AVOID AVOID AVOID.

Jun 1, 2018
Fixed my glasses in two minutes and didn't charge me. Very friendly staff in a busy office.

Mar 9, 2017
4.5 stars. I got a long overdue eye exam, new frames, and updated prescription. The eye exam was thorough. The doctor was professional and answered all my questions. Buying new frames was easy. Their selection isn't extremely extensive, but I found several frames that worked for me. The selection was good I'd say. Everyone working there is polite and professional. They distinguish themselves through service and individual attention to you which is essential because they are not one of those discount places. Their prices seemed very fair, and depending on the lenses you choice, the price care vary quite a bit. I never felt pressured to pick more expensive lenses. They do offer nice discounts if you buy a second pair or put new lenses in an old pair. All in all a great place to buy new glasses or get your eyes checked. Great local business.

Nov 1, 2017
I love this place! I got an exam and a $500 pair of Balenciagas for $375. Vinny corrected an overstated prescription by another optometrist that made me go cross eyed 😵 Largest selection of frames I have seen in a shop. I’m really picky so this matters.

Mar 4, 2017
Can't recommend these folks enough. Dr. Ravuri and his staff are fantastic--friendly and helpful, while remaining extremely professional. Consider Hour Eyes if you're looking for a warm and no-hassle optometry experience.

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Opening Hours

Tue:9 am - 6 pm
Wed:9 am - 6 pm
Thu:9 am - 6 pm
Fri:9 am - 6 pm
Sat:10 am - 5 pm