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Eyes on Mumford

Name: Eyes on Mumford
Address: 6960 Mumford Rd, Halifax, NS, B3L 4P1, CA
Telephone: (902) 453-6360
Price range: $$$

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6960 Mumford Rd, Halifax, Nova Scotia, B3L 4P1, Canada

(902) 453-6360 www.eyesonoptometrygroup.com

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ron macneil

May 11, 2018

Four years ago, I had an eye exam and purchased glasses (needed for computer& distance) and I got progressives which I could not get use to wearing. I decided on two pairs, one for computer and one for driving and added a pair of clip-on sunglasses ... when the two pairs came back, the frames were mixed up and I had clip-on sunglasses for computer glasses. They sent them back and it took an additional six weeks to get the clip-on. A little over a year later I broke my computer glasses, but the frame was no longer available to order, so I picked out another pair and they were sent away ... what I received when they came in was "reading" glasses not computer glasses and once again they sent them back to be corrected. My lenses kept falling out and at one point they noticed a scratch on one lens and ordered me a new lens ... when the lens came in it was for the right side not the scratched left lens. After my eye exam, I asked for my prescriptions and they gave it to me. However, what was written out by the young woman for my prescription the was bi-focal instead of computer lens, even though the doctor and I discussed having only computer lens. Unbelievable how incompetent they were/are. Left one star because I could not leave it blank.

Magda El Fehil

Jun 27, 2018

Dr. Is very rude she was talking to me as she is lecturing someone dumb don’t understand English. She didn’t explain my problems. Just what medications I should buy. I tried to ask for more clarifications but she was shutting me down so I left the room very disappointed then she wrote the prescription and send it with the nurse. I feel very humiliated and treated with no respect. I feel she treated me this way because I am a minority group. This dr. Name is Maya.

Karyn McCallum

Apr 27, 2018

Started the process in December, to have eyes tested and then ordered 3 pr glasses (2 pr. progressives, 1 pr progressive computer glasses), 1 pair took 1 month, second pair came in February, third pair came in March. NONE of them are satisfactory, I can't see parallel lines through any pair. I'm about to pick up the first pair that has been corrected- after re-testing my eyes, it took 4 weeks. The frames that I bought don't stay on my face. The service has been very poor as are the lenses. It is nearly May and I just want my money back.

Steve MacAskill

Jul 20, 2018

Well where should I start ,First about 3 years ago I ordered a pair of glasses from eyes on Mumford and after awhile a sun or star shaped image appeared on my lenses any I took them back told me I was a few days after my warranty ran out. Order new glasses a month later the sun soaped image reappeared they ordered me a new pair ,One week later the image appeared again ,This will be my third pair of very exspensive glasses in4 months.They most definitely have major problems in there lab which they own

Kyle Oickle

Jul 9, 2018

>Go for eye exam >Get home and realize they didn't give me my prescription >Call them and they tell me I have to go back in to get it Thanks Eyes on Mumford, I love wasting my gas and time for your incompetencies, surely you will compensate me for the mistake you made! (not) just avoid this place

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