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Eye Doctor Optometrist - Dr Thadshika Parthipan - Guelph

Eye Doctor Optometrist - Dr Thadshika Parthipan - Guelph

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4.7 Google Review
235 Starwood Dr #6, Guelph, Ontario, N1E 7M5, Canada
(519) 827-1010 www.eyepractice.ca
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Google Reviews

Refresh Reviews 4.7


May 11, 2018
I went in today for a routine eye exam today. I did not have any problems with Dr. Parthipan, who was nice, although I was a very easy case. However, I gave my insurance to the receptionist fifteen minutes before the appointment, and asked her to verify that it was covered by them. I was only told afterwards that my insurance did not cover the appointment and she just nonchalantly handed me the bill. I came early expressly for that reason and was clear about it as well. I did not appreciate being forced to pay when I could have gone somewhere else or made adjustments to my insurance plan if needed. When I expressed this concern with the receptionist, she just ignored my comments and asked if my payment would be by visa. If you want to build a customer base, I highly suggest you iron out wrinkles like this in your operations. People don't hand you insurance cards when they are prepared out of pocket, and you have a duty to do due diligence, instead of being primarily concerned with billing.

Apr 25, 2018
Myself and my 4yo daughter were seen here and I was thoroughly impressed with the whole experience. I highly recommend this optometrist- they were thorough, kind and very prepared to check children's eyes. Excellent job!

Apr 16, 2018
Very knowledgeable doctor. Myself and my husband are her patients from day one since she opened her office at Rockwood. Highly recommend👍

Feb 5, 2018
Very friendly and knowledgeable staff, fit me in on short notice. Dr Parthipan was very friendly and efficient. Also like that they charge the benefits company instead of making you submit claim. Will definitely be back.

Oct 15, 2017
Both doctors and staff go above and beyond for their patients. Dr Vettivelu took time to explain the eye exam and prescription and answered all the questions we had. Staff have been amazing at everything from helping us find glases that suited us to making repairs and even getting replacement glasses. I recommend this place to anyone looking for a great doctor!

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Opening Hours

Mon:10 am - 7 pm
Tue:9 am - 5 pm
Wed:10 am - 7 pm
Thu:9 am - 5 pm
Fri:9 am - 5 pm
Sat:10:30 am - 2 pm

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