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Hakim Optical Kingston Gardiners

Hakim Optical Kingston Gardiners

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3.7 Google Review
687 Gardiners Rd, Kingston, Ontario, K7M 3Y4, Canada
(613) 384-2144 hakimoptical.ca
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Google Reviews

Refresh Reviews 3.7


Mar 8, 2018
I came there poor & with nothing. They fixed my glasses. Treated better than a paying customer. More like family. Im doing well personally and financially now. I always go there for my glasses. No matter how far I move away.

Sep 15, 2017
I broke a favourite pair of prescription sunglasses and figured I would have to replace them. Nigel at Hakim's offered to try to repair them first and he succeeded. He would not accept payment for his efforts. That is impressive customer service!

Jul 31, 2011
When I first arrived I accidently went into the main store and people in there were friendly and welcoming. The problem was when I stepped through to where the appointments were. Maybe the woman was having a bad day or maybe she is just unpleasant and rude all of the time. There were several people there and I had an appointment for 1 p.m. I sat for several minutes and then saw a man go into the examination room. I politely asked the man who had accompanied him, what time was their apt. when I was rudely told by this woman, that "As soon as she had finished with the couple who were there that she would get to me". I responded by telling her that I was not asking her but the gentleman beside me. When I again asked him the same question he did not respond. There was a sign saying that on Mondays,which it was, that they took "walk-ins" which I believe the man before was so my apt. time seemed to have made no difference. When the woman finally got to me, I stated that my apt. had been for 1 and she rudely said that the apt. first started with her. I had had enough of being treated by someone who looked as if she had been a spinster school mistress before working at Hakim. If I had treated my patients like she treated the customers, I would have been out of a job very quickly. I ended up going to LensCrafters and what a difference. Love them. Go to LensCrafters if you wanted to be treated professionally and courteously.

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Opening Hours

Mon:10 am - 7 pm
Tue:10 am - 7 pm
Wed:10 am - 7 pm
Thu:10 am - 7 pm
Fri:10 am - 7 pm
Sat:10 am - 5 pm