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IRIS

IRIS

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3.0 Google Review
1359 Wilson Rd N #3, Oshawa, Ontario, L1K 2Z5, Canada
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Jul 21, 2018
nightmare.. called a few weeks ago for an appointment, had only a couple days available and they advised their Dr wasn't working on these days.. Called back after I was over the fact that they would even open without a doctor and then made an appointment, which this time I had to cancel... When I called for another appointment they wouldn't be available until August... wow... Going to find a place where they I don't need a two week appointment or where they always have a doctor on hand... they didn't even care... 3 customers lost today

Feb 21, 2018
I was in looking at Sunglasses when my wife was having her eye exam. I said to the woman helping me that the laser surgery I had 10 years ago was the best thing I ever did. She replied to me by telling me, "well you will just end up with cataracts because of it though." Not, you have an increased chance, not that you should keep an eye on it, but that I WILL end up with them. Not something I appreciate to hear, as this is unprofessional, and she is unqualified to make such statements. She was also very preachy about how I should raise my child without access to handheld screens until they are a teenage. I'm glad that the glasses were $100 more than anywhere else and I did not buy from them. When I called in later telling them I was no longer interested in the glasses and that I did not like the way I was spoken to. The woman on the phone just replied, "ok", and did not seem to care in the slightest. It's a shame since the Optometrist is great. But this place is overpriced, and you aren't getting the service quality to back it up.

Mar 23, 2018
Had a great experience! Wonderful staff and very cooperative

Aug 1, 2017
My glasses cost me $700 and soon after I got my glasses they fell apart. Again the lenses came out of the frame. It's not worth the money I paid. $700 is a total rip off. I took my glasses back to IRIS the first time it came apart and they did a quick fix .... now I'm in the same situation again . This is very poor customer service. 😭

Aug 21, 2017
I was asked to pay for a copy of my prescription and then I was asked to pay 35 dollars to have my PD information emailed to me. NOT impressed. Money grabbing.

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Opening Hours

Mon:9:30 am - 5:30 pm
Tue:9:30 am - 8 pm
Wed:9:30 am - 5:30 pm
Thu:9:30 am - 8 pm
Fri:9:30 am - 5:30 pm
Sat:9:30 am - 5:30 pm

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