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Eyestar Optical

Eyestar Optical

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2.7 Google Review
17600 Yonge St #B9, Newmarket, Ontario, L3Y 4Z1, Canada
(905) 953-8582 www.eyestar.ca
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Google Reviews

Refresh Reviews 2.7


Apr 17, 2018
Good selection of frames. Prescription eyeglasses were sent out to their lab. First impression was not great, but staff accommodated by sending back to lab to correct problems only after I complained to store manager. Overall satisfactory service, but I expected more for the price.

Mar 20, 2018
The customer service is absolutely one of the poorest I have ever seen. As soon as we entered the store the first question we were asked was are you here for browsing or shopping... seriously?!!!!! And whole time we were in the shope staff just kept doing whatever they where doing. When we asked for help they even did not bother to take us to the right section and just pointed at different sections to go and choose whatever. So disappointing. Took our business elsewhere and bought our glasses for some other shope.

Jun 14, 2018
I Would Of give this a 0 star if I can I have been a customer here for the pass 6 years dealing with the old manager Bang and bringing in my family and ton of other referral . Coming in now it seems like they don’t want to help me . Customer Service is very poor comparing to before with Bang and Blair .

Oct 13, 2017
The district manager at this store named “CC” is absolutely an amazing girl to deal with. She goes out of her way to help others. Will definitely go back to this store to shop. The entire staff is also really humble and great to deal with.

Jan 17, 2018
The $600+ dollar glasses that I bought from here is the worst glasses I have ever had, they slide down my nose, push on the sides of my head and overall uncomfortable frame when you wear it for full day. You don't notice these things upon trial because you put them on for 60 seconds maximum. I wanted to change the frame within one day of getting them and they told me that I had to pay an extra $359, I really regret buying from here, this will definitely be the last time I deal with this store.

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:9 am - 9 pm

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