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Jul 30, 2018
Ive had two experiences here and both were terrible! First time i was purchasing sports glasses for my son. He had an eye appointment for a new prescription a few weeks later. The store staff informed me that if i purchased the sports glasses that day i could come back with the new prescription and change the lenses free of charge.. so i did that and they turned around and denied me.. making an easy buck. Second time i called for promos on children lenses and frames. They said yes, 50 percent off. I said perfect. I asked if they could have it done by the end of the week because my son broke his. They said yes.. but i would have to pay full price! What! Really? Ha.. Never again!

Mar 8, 2018
I really like being able to rate my experience. This is the first day I've done it. My daughter told me how. My experience was good, but nothing is perfect. Glasses are too expensive but they are everywhere. It felt like the sales girl told me every pair I tried on look good. Truth is nothing really looked that good. I would like more help to find the right ones when I'm ready to buy. I don't want to just hear what they think I want to hear. She was nice and just doing her job.

Feb 20, 2018
As a college student I have a strict budget, I came here with my sister and the man that served us (I don't remember his name) was nice at first but when we decided to wait a little bit longer he got really rude and was very impatient. Legit words were "OK that's it we're done here" and practically shoved my prescription papers back in my face. Never coming here again do not recommend at all.

Nov 1, 2017
We have been going to LensCrafters in Newmarket Upper Canada Mall for years. We decided to give the one in Georgian Mall in Barrie a try. Firstly we are greeted by a well dressed and warm and welcoming gentleman named Gary. We told him why we were here and he told me I could check out this area while he took my husband to check out the men's glasses. I didn't know what I wanted to do so he helped me by taking the top four and putting them on the screen by taking pictures of me wearing them. It made the choice much easier then as you could see yourself actually in them and compared to the others. He was very calm with me as I changed my mind over and over again. So what started out as two sets of glasses with new lenses and a new set of sunglasses with new lenses ended up to be new lenses put in my old frames not another set of new glasses but a set of sunglasses that were new. I had in the end decided I didn't need the second pair of glasses right away. He was so professional and we had a few good laughs with him it was a very enjoyable visit. Very very disappointed that they don't do it in 1 hour anymore but then this is a sign of the times. All in all this experience was it 10 out of 5

Jun 24, 2018
Lindsay , the manager was simply fantastic , replaced busted Frame in 30 minutes.

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Mon:9:30 am - 9 pm Open Today
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Sat:9:30 am - 6 pm