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Old North Optometry

Old North Optometry

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4.1 Google Review
783 Richmond St, London, Ontario, N6A 3H5, Canada
(519) 672-3937 oldnorthoptometry.com
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Refresh Reviews 4.1


Jul 28, 2022
Dr. Pepe has great staff, but sadly she is extremely rude. I referred my parents and Dr Pepe was so rude to my mother, I refuse to go back. If you want to be treated extremally poorly, pay way too much, and wait hours for your appointment - this is the place to go!

Sep 13, 2022
I travel from Hamilton for the great service and wide selection of frames. Dr. Pepe is awesome and Linda always helps me find right right pair of frames for that "one of a kind" look!

Feb 3, 2022
Everyone at Old North Optometry is professional, friendly and knowledgable. Dr. Pepe is excellent -- the most thorough eye exam I've ever had. Linda helped me select frames. Her choices for me were fabulous! I bought three pairs of glasses based on her recommendations. Most importantly she made sure the fit and lenses were right. I highly recommend Old North Optometry.

Feb 3, 2022
The optometrist, Dr Pepe, and her staff at this business are courteous, organized, efficient and professional. This was our first time receiving their services and we have never had such a thorough eye examination. We are at an age where these checkups are important for eye health maintenance and to identify or prevent future eye health issues. In particular, I want to give a positive shout out to the eyewear technician, Linda, who was very professional, patient and went above and beyond her service in giving us the correct lens prescriptions and ensuring that we were completely satisfied! She even happily tightened and fitted an old, but expensive pair of my sunglasses for me at no charge. We understand the pressures of customer satisfaction and supply and delivery delays these days, but this business does everything it can to accommodate and advise its customers. Outstanding overall service - you're in good hands trusting your eyes to this business!

Jul 21, 2021
The Old North Optometry team is an integral part of my health care and by extension, a big part of my quality of life. For me, that means excellent clinical care, caring and thoughtful customer service and a product that has the ability to both meet and exceed expectations. I have been a patient of ONO since the first day and have received the best care and the highest quality products--the unique variety of eyewear they have has become part of what I will call a signature look. For everyone I have sent there, they receive the same thoughtful care with frames that fit their lifestyle and budget. From reception, to testing and urgent eye care with Dr. Pepe, right through to selection and fitting with Linda, ONO feels safe, comfortable and current. Thanks for everything, ONO Team!

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Opening Hours

Mon:12 pm - 9 pm
Tue:8:30 am - 5 pm Today
Wed:8:30 am - 5 pm
Thu:8:30 am - 5 pm
Fri:8:30 am - 5 pm
Sat:9 am - 1 pm

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