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Hakim Optical Brockville

Hakim Optical Brockville

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4.3 Google Review
359 Stewart Blvd, Brockville, Ontario, K6V 4W9, Canada
(613) 345-2020 hakimoptical.ca
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Refresh Reviews 4.3


Jul 10, 2018
Have had terrible luck. First frames the screw fell out of the lens and they would only cover 50% to replace even though it was still within the warranty period and warranty is 100% on frames. Second pair the arm broke off the glasses and again they wanted to charge 50% of the cost of new frames. Again still under warranty. Will not be going back and do NOT recommend them. My experience is their frames are cheap and poorly made. And even if they say they are warranted- they are not.

Nov 9, 2017
Great Experience. I would give them 5 stars, but they don't carry most of the large names in glasses frames. They do have a large selection of obviously their own brand name frames. After contacting several places to schedule a eye check up, the people at Hakim Brockville were more polite and efficient then the others. They also were able accommodated a scheduling issue I was having. The day of my appointment I arrived about 15 min early and the store was moderately busy. They were quick to greet me and get me through my eye inspection. The staff were all polite and respectful, the optometrist was particularly pleasant and seemed to be very knowledgeable. I would go back again.

Nov 8, 2017
I have purchased glasses and contact lenses from this location for years, and have received excellent service. The last time I was there a couple of months ago, Du Linh was extremely helpful, trying to find me the correct transitional lenses. I was having trouble finding a pair that were comfortable. Friendly and prompt service. And very knowledgeable. Thank you,

Apr 11, 2018
You lost a customer and some revenue..... I have never before been treated with such disrespect. I was talking to associate when someone else walked in and she wanted me to wait while she asked him how she could help him and then proceeded to follow through with his request and left me standing there. Needless to say I left and will not return.

Nov 9, 2017
We have been dealing with the Brockville Hakim branch for many years and will continue to patronize this store as long as Du Lin remains! She has always been helpful and professional, often working behind the scenes to keep her customers happy. I genuinely trust her opinion and advice and quite simply we will follow her where ever she goes.

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Opening Hours

Mon:9 am - 7 pm
Tue:9 am - 7 pm
Wed:9 am - 7 pm Open Today
Thu:9 am - 7 pm
Fri:9 am - 7 pm
Sat:9 am - 5 pm