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Eye Q Optik by Hakim

Eye Q Optik by Hakim

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3.0 Google Review
The PATH - Royal Bank Plaza, Toronto, Ontario, M5J 2T6, Canada
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Nov 21, 2018
This place is ridiculous. I’ve been meaning to check out this location for a while now and I just left incredibly disappointed. I popped in on my way back to the office looking for four pairs of glasses. It took way too long to even be greeted by the THREE people having a conversation behind the counter. After a couple of minutes of looking around one of them finally half heartedly asked if I needed help. I told him what I was looking for. He pointed out one pair of frames and returned to his desk watching people go by and flipping his pen (rather unskillfully at that since he kept dropping it). I stayed another few moments to see if they would even engage and nothing. I walked out after letting the pen guy know that none of them were serious about their jobs. On a positive note, the selection was actually decent and it’s clear that Hakim is going for a more up market experience. Don’t waste your time! You’re better served elsewhere in the path.

Feb 19, 2019
Absolutely horrible customerservice. Ive walked in several times and every single time I have entered, no one has ever greeted me or even smiled. They were too busy talking amongst themselves. The next time I walked in, I made several attempts to engage with the lady who supposedly worked there, who blatantly ignored me,and continued her business. Its a shame though they actually have decent frames, and if greeted properly , I probably would have purchased from them. Will not be returning.

Nov 27, 2018
Great selection of frames! Service was great, they made me feel welcome! I got two pairs for an incredible price, much better than what I was priced at my eye doctors.

Apr 13, 2018
Love the selection of eye wear at this location! Very high end shop with excellent customer care. I have been here many times for an eye exam, for my prescriptive eye wear, and for repairs. The staff have been so kind and helpful.. they are my go-to!

Nov 27, 2018
Went into this location to look for some new frames,the store had a fantastic selection and staff was very informative and recommended i try these new blue shield protective lens as im a computer user.I must say those lens have really helped with my eye strain definitely recommend you try this store

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