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Best Value Optical KW Inc

Name: Best Value Optical KW Inc
Address: 158 University Ave W, Waterloo, ON, N2L 3E9, CA
Telephone: (519) 888-6655
Price range: $$$

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4.2 Google Review

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158 University Ave W, Waterloo, Ontario, N2L 3E9, Canada

(519) 888-6655 www.bestvalueoptical.com

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Refresh Reviews 4.2

gao adam

Jul 31, 2018

I've spend $500 bought a pair of glasses here, and spend another $39 for the contact fitting. The doctor here are awesome, but there are some unsatisfying experience. By law: A contact lens prescription must be issued upon the request of a patient when clinically appropriate and current contact lens fitting details are known. However the owner of the store does not allow the customer have access of the contact prescription because he wants the customers to buy contact from his store. He says the "exam or fitting" I did was not "exam or fitting", it was "trying" contact. So that does not follows the law. I don't like the way how he plays the wording game. The location of the store is very convenient, but please help your customer more than just want to earn money from them.

Amir Hossein Morshedi

May 8, 2018

Good price! nice staff and good services. I recommend this place for buying glasses.

Lucas Krist

Dec 26, 2017

The staff are friendly enough, but the quality of their work is poor. When I came in to pick up my glasses, they had the wrong ones, so I had to wait while they messed around to find me the correct pair. The lenses are extremely loose in the frames. I asked about this, and they said it was normal and they would not replace the lenses unless they physically fell out. They did not offer an initial adjustment when I received the glasses. I have been in four or five times to have them adjust the glasses so they sit comfortably/high enough/don't fall off, but they are still slightly crooked and one arm is bent more than the other. It seems like they don't really know how to adjust glasses, they just try different things and send you away with a poorly adjusted, smudged up pair of glasses. I will instead go to my optometrist in Mississauga to have them properly adjusted. The reason for all the positive reviews is because they ask you to leave a review in exchange for a free bottle of lens cleaner. Clearly their location next to the University lets them do high-volume sales, but if you care about quality and proper fit, avoid this place.

Mary-Louise Marcus

Aug 25, 2017

I have been very impressed by Best Value Optical. They have an incredible selection of really attractive and trendy frames, and their prices are excellent. For the first time ever, I could afford to get 2 pairs of glasses, thanks to their 2-for-1 deal that they applied to my complicated prescription. I would recommend asking Peter, the owner, for suggestions regarding frames that would suit you. I usually dread picking out glasses, but he found numerous pairs that were flattering on me. I had difficulty narrowing my selection down to two frames!

孙东玮

May 8, 2018

I really love my new frame with the golden tempo! Thank you!

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