Gregory's Optical Centre - Optometrist - London, ON - VerView
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Gregory's Optical Centre

Gregory's Optical Centre

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3.3 Google Review
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1890 Dundas St, London, Ontario, N5W 3G4, Canada
(519) 453-8350 gregorysopticalcentre.business.site
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Refresh Reviews 3.3
May 8, 2019
A bad day with a great service. I accidentally step on my prescription eyeglasses when I woke up in the morning good thing still on warranty. Brock the young fellow help to fixed it on the same day so I can still have something to use, and he place an order replacement right away. I taught it will takes longer but just the following day I got call from their receptionist that my eyeglasses replacement ready already. I came the following day Brock did it on the same day again.
May 16, 2019
I just got my glasses within 3 days. Excellent service. I would like to recommend this optical to everyone.
Apr 17, 2019
Fabulous customer service! Would recommend to anyone.
Mar 11, 2019
The receptionist lady is very unpleasant treated me extremely poorly, the older gentleman that ordered my glasses totally butchered what I wanted I did NOT get what I wanted and he insisted that it would be proper considering I went there with full intentions that they were going to support me with my needs they did not fulfil my needs at all instead they took my money. I will for sure be boycotting this place I had wished I had checked the reviews before going to this place cause looking at the reviews I would of never went there and wasted my money.
Nov 24, 2018
Overal experience was absolutely poor. Staff members are in serious need of training in customer service. Reception lady has an arrogant personality, judging by class/looks and very unhelpful. It took 3 visits to have the reading glasses needed. I almost did not receive them until I started talking about how I basically donated $150. to the office. It was not my intent to have to be abrupt, I just wanted to have proper vision while reading with prescribed eye glasses and not the $6. Temps I had to purchase in the meantime. The optometrist was pleasant on my first visit, service was nice but my needs for reading glasses was some how not clear during the appointment. Second visit she may have been offended I needed a second visit as no changes were made. Third visit we had clear communication. Gentleman upfront made me feel incompetent as if I did not know the purpose of reading glasses. Will not go into any further detail than that. I was expecting an overall better quality of service. I suggest visiting the Gregory optical on Wharncliffe if you need to go to Gregory, staff is more pleasant, same price ranges and they have a better selection on eye wear.

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Opening Hours

Mon:9:30 am - 5:30 pm
Tue:9:30 am - 5:30 pm
Wed:9:30 am - 5:30 pm Today
Thu:9:30 am - 5:30 pm
Fri:9:30 am - 5:30 pm
Sat:9:30 am - 3 pm