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East Riverside Optometry

East Riverside Optometry

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3.4 Google Review
10630 Tecumseh Rd E, Windsor, Ontario, N8R 1A8, Canada
(519) 739-2020 windsorvision.ca
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Refresh Reviews 3.4


Jul 14, 2020
I have been going to see Dr. Bell and colleagues for the past 20 years. Sad to say I have been receiving negative experience at this office the past few times. I love the woman Doctors but the guys not so much. Dr. Bell and Dr. Wilbee haven't been giving a positive experience. They just want you in and out. Try to ask questions and its like they dont care. I recently went in for an eye exam and I received a new prescription. When I went to pick up my prescribe glasses I tried them on and I wasn't able to see clearly. The optician compared my prescription from the previous year. She mentioned that my eyes got better. How can eyes get better? I prescribed a pair of safety glasses at East Riverside Optometry office because they offered the service. So same thing I couldn't see with the new prescription. Dont get safety from them!!! I contacted the office and explained that I couldn't see with my new prescription and that it was worst. When I spoke to the receptionist she spoke to Dr. Bell the receptionist came back and said it was the correct presentation and Dr. Bell wouldn't re-examing my eyes again. I asked if I could see another doctor at the office and she said no that the prescription was correct. So I told her that my safety glasses I couldn't see out of them and they wouldn't correct or fix the problem. I was told to get another form from my company so they pay for the safety glasses again. The WORST CUSTOMER SERVICE!!!! Now I will have to go to another office and pay out of pocket for another eye exam. Dr. Bell should take the time and re-examine my eyes again. Lazy and doesn't want to do his job. I will not be going back to give my business every year for eye exams. I will also not have all my family members going to the office as well.

Jul 9, 2018
I was really satisfied with the services that I received from Dr. Bell. He was very detailed and he took his time to answer the many questions that I had for him.

Sep 17, 2018
I was treated with utmost respect and courtesy and would recommend this staff to anyone needing an eye doctor or exam.

Jun 26, 2018
Woman who works the counter has about as much personality and customer service skills as a doorknob.

Oct 15, 2020
Speechless 🙊 experience.

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Opening Hours

Mon:9 am - 5:30 pm
Tue:9 am - 6 pm
Wed:9 am - 5 pm Today
Thu:9 am - 5 pm
Fri:9 am - 4 pm