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Vision Center At Walmart

Vision Center At Walmart

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102 Primeway Dr, Welland, Ontario, L3B 0A1, Canada
(905) 735-3500
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Jun 6, 2018
Poor experience. Ive never worn contacts before so I asked they gave samples, they don't but ordered a trial pair to check the fit. I had an appointment when they came in to try the contacts on, which I went to. Didnt get to take the trial pair home, only took them in and out a few times before she told me that shes going to chuck them and I would need to purchase 2 boxes of 12 lenses at 68.00 a box(biweekly lenses) because I have two different prescriptions. Also, she would not provide me with my BC number and told me it was illegal to provide that part of my prescription to me so that I could order contacts elsewhere. Won't go back even though I loved the doctor that performed my eye exam before her and I wont be ordering glasses or contacts through them either.

Feb 21, 2017
Before, if you had a valid prescription you could purchase glasses or contacts without seeing their eye dr. Now, they make an appointment so they can verify "it's the right fit." . ..Hmm ok. Even though I just had my eyes checked and have the numbers regarding size on a card, they can't sell me anything. Another issue is the price, at Walmart it's 48$ for one box of a particular brand, plus tax. Or you go online and for $30 including tax and shipping you can order and have them at your home, work, or anywhere you are before your appointment with their dr. The problem is I don't live here so I can't sched. an appointment. Very disappointed in the hassle from them. They lost my sale . Online shopping it is!

Aug 4, 2017
Poor service

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