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Hakim Optical Peterborough - George

Hakim Optical Peterborough - George

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2.5 Google Review
91 George St N, Peterborough, Ontario, K9J 3G3, Canada
(705) 876-9900 hakimoptical.ca
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Google Reviews

Refresh Reviews 2.5


Jun 27, 2018
You may be able to tell she doesn’t enjoy answering your questions, but she is the only person who would give me more of an answer than “no we don’t do that”. The one place I could get an answer that actually helped me get my glasses.

Aug 6, 2017
I found this place to be the best in service and help. I had went to this location because we had moved and I was looking on getting an eye exam, contacts and to get the lenses updated on my old frames. I found that the ladies working (mary-ann was the main womans name i think?) were the most helpful and when attempting to put in my contacts for the fist time she assisted me with great care. I am rating this place a 5/5 because they truly outdid themselves!

Mar 28, 2015
Was not impressed with the eye exam service. Seemed far more interested in selling glasses - REQUIRE you to choose glasses BEFORE you get your eye exam, and won't sell you contacts if you don't buy glasses. Sign out front says "free frames" - asked about those and told "we don't really do that any more." Also told that we can't find out the prices of any frames we are interested in UNTIL (a) we make a final choice, (b) the eye exam is complete and IF the Optometrist prescribes glasses. I believe the frame prices vary widely depending on factors such as your insurance, or lack thereof: In our case, they knew what insurance we had and, interestingly enough, the ultimate price, when they would finally give one, was just $8.00 over what insurance will pay. I also question the legality of their "free eye exams" advertising: Our experience is that the exam wasn't free - they asked for the Ontario Health Card, which covers eye exams every 2 years, I believe, so they are billing public health insurance, which means the exam isn't free. It would be interesting to go for your "free" exam and tell them you don't have a health card, and see if the answer is "we don't really do that any more" like with the supposed "free" frames offer.

Jun 2, 2015
I also visited the one on Landsdowne, the guy who worked there was very nice and funny but I found the woman to be so rude to me. You could tell she hated answering questions and customers just annoy her. She actually made me feel terrible so I had to leave the store. I hope she gets fired soon so I can go back one day.

Sep 22, 2014
This review is for the Hakim Optical store on Lansdowne St as I didn't find a location on Google for doing my review. Our Hakim experience was garbage at this location,not even acknowledgment we entered the store. We let it go and looked around trying on Glasses. Almost 20 minutes from us entering the store and still nothing not even sorry for the wait like we didn't exist in the store. We even stood in the line of (two) yes two people !!! Again NO! care as we left the store either. It's a nice looking store but customer service is (-10) hell would even give a rating of (-100) if that was a real rating that's how bad this store operates. I will be buying from a business that wants our $$$ and appreciates it.

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Opening Hours

Mon:9 am - 7 pm
Tue:9 am - 7 pm Today
Wed:9 am - 7 pm
Thu:9 am - 7 pm
Fri:9 am - 7 pm
Sat:9 am - 5 pm

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