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Hakim Optical Lindsay

Hakim Optical Lindsay

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3.2 Google Review
126 Kent St W, Kawartha Lakes, Ontario, K9V 2Y4, Canada
(705) 328-2020 hakimoptical.ca
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Google Reviews

Refresh Reviews 3.2


Apr 6, 2018
Purchased 2 pairs of glasses here. It took well over a month for the first pair to be prepared and even longer for the second. They kept telling me they would call when they were ready but, never did. I had to call to find out they were ready for both pairs. Customer service is terrible. If I could give them a zero I would.

Dec 31, 2017
I bought glasses here and have had some trouble with them . I fell asleep with them on once and they where never the same. Yesterday the staff took my lenses and managed to put them into another frame. I'm very happy today doing nails and I can see them properly again. Treat people as you want to be treated . If you walk in and are rude you can expect that in return. Thanks ladies for all your help I deeply appreciate what you did for me.

Oct 30, 2017
I have been a client of this business for 9 years. Every experience has been positive. Efficient. Business like. Courteous help selecting frames. Never any surprises with cost. Always ready on time. Today I went in with my wire frame prescription sunglasses badly bent. I sat on them. The store manager took them and had them back to me like new in minutes. No charge. I will only go to them for my oltometrist needs.. My husband has asked me to reitrate that he echoes this experience.

Sep 9, 2017
It took 3 months to get my glasses and a whole lot of persistence on my part. The manager, who did indeed give her store a 5 star review like another reviewer noted, was standoffish and insinuated that I was lying about the issue I was having with my lenses. I requested a fix that I felt would work and she refused. We tried it her way, which was a waste of time and money. I made my original request again and she proceeded to tell me I needed to pay for the new lenses or forfeit my warranty. I eventually had to reach out to the head office to finally resolve the problem. Will never return and I recommend taking your business elsewhere.

Aug 30, 2017
Not sure what the problem is but this place functions on a professional level. I have had no problems of any sort here. Highly recommended by myself

INDUSTRY BLOGS

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Opening Hours

Mon:9 am - 7 pm Today
Tue:9 am - 7 pm
Wed:9 am - 7 pm
Thu:9 am - 7 pm
Fri:9 am - 7 pm
Sat:9 am - 5 pm

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