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LensCrafters

LensCrafters

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2.5 Google Review
999 Upper Wentworth St ##276, Hamilton, Ontario, L9A 4X5, Canada
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Refresh Reviews 2.5


Apr 5, 2018
I had the exact opposite experience than what some others have posted. I must have tried on 30 frames and still no one approached me and asked if I needed a hand. They all stood behind the counter and just chatted with each other. When I finally approached them, it appeared as if I was doing them a disservice. Their knowledge in relation to my benefits seemed non existent, $50 towards ans $75 towards lenses. But my last 2 pair were purchased from Eastgate LensCrafters and i definitely did better than that. Just no effort went into trying to help me at all. There is a pearl vision in Limeridge, Go there instead.

Feb 17, 2018
Spent less than an hour choosing glasses and was approached by five different people asking if we needed help. Like...no...we don't... Once we were actually making the purchase it was nice and easy, but they must have some sort of crazy sales goal to make them reach out so aggressively like that. We almost left the store without buying anything because the sales staff wouldn't leave us alone. And it's not a large store either! I have a hard time believing none of them heard us wave off a salesperson beforehand. One last nice thing is that they did direct billing, not sure if this is standard practice but it helped since glasses tend to be expensive and waiting for an insurance claim to process can be a hassle.

Jun 18, 2018
Very poor customer service. My daughter commented that she felt like she was in the twilight zone as our experience here was so odd. Very unprofessional staff. Now waiting over a week for my glasses and I called to see how much longer....staff state "oh they are ready, someone forgot to call you". Well next time I need glasses I will "forget" to go here!!

Mar 9, 2018
Needed prescription safety glasses, staff were very helpful in finding the right frames and pointed out a very good sale, saving me hundreds. In less than 3 hours I had a perfect set of glasses where other stores were estimating 7 to 10 days.

Apr 27, 2018
I had to get a pair of glasses for my daughter and paid over $300 with the xtra fee if they get damaged. She lost them less than two weeks later and they tell me the coverage doesn’t cover lost!!!! And won’t do anything to help get a second pair.

INDUSTRY BLOGS

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

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Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding the...

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The Art of Distillation: How it Shapes the Flavour of Whisky

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Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

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Single Malt vs. Blended Whiskey: A Comprehensive Guide

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Whether you are a whiskey connoisseur or a casual enthusiast, understanding the nuanced world of whiskey can be a delightful pursuit. Two terms that often spark curiosity are...

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Famous Women and the Repeal of Prohibition: Evolving Perspectives

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While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

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Grain Games: The Whisky Character Playground

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Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to...

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Whisky Wonders: An Expedition Across Regions

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There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

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Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

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Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

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The Chemistry of Whiskey Aging: Impact on Taste and Quality

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Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

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Opening Hours

Mon:10 am - 9 pm Today
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:9:30 am - 7 pm

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