America's Best Contacts & Eyeglasses

I wish I could give this place no stars. I am not surprised at all it only has two overall. I went in to renew my contact and glasses prescription since I missed my follow up appointment for the last prescription renewal appointment I went for. Dr. Amster is the one I unfortunately dealt with. He immediately started grilling me why I had missed my last follow up appointment. I explained I was in my last semester of school and completely forgot and knew that I would need a whole new renewal appointment and had no problem doing so. He continued to demand more answers as to why I would miss the appointment? Apparently my answer wasn't good enough. As I read through the reviews, it's clear I am not the only one he has done this to. I was honestly shocked by his behavior at first and the way he spoke to me considering I am the patient and giving you my money. I did not ask for a discount for having to make the prescription renewal appointment all over again, I didn't even complain about having to do it. I happily handed over my money. After I put in my trial contacts and went back into the room for him to make sure they fit well, he must of decided he wasn't done being extremely unprofessional. He told me that he could tell I did not listen to directions and that I was wasting his time since I am "going to do whatever I want anyways." At that point, I had to laugh. Dr. Amster thinks he is my father! And if you miss an appointment that MUST mean you do not take you eye health seriously! I told him our appointment was now done, and that he needs to give me my prescription that I had already paid for once again with no complaints. This guy clearly needs some guidance, first of all...your patients do not owe you an explanation as to why they miss or reschedule an appointment (you're not my father buddy). Second of all, that was the first time you met me, to tell a patient they do not take their health seriously...no words. He is a poor excuse for an ophthalmologist. I will never return to Americas Best and I will be sure to tell others to avoid this location as well.

I want to give this place ZERO stars. If you decide to go ahead and see for yourself, pay very close to what you are being charged in detail. I have never felt as uncomfortable in a place in my life, as I did there. They have no sense of customer appreciation. They have no care for the value of a long term customer. If they can make money off of you in one day, that's all that matters. They speak to you as if they are your only option and as if your value is less than theirs. They lack communication skills, experience with customer care, and respect for the customer. I have never seen the manager smile. He speaks to you as if you are beneath him. You can tell he just wants you out the door. I was extremely upset with my experience and would not advise anyone to even give them a try.

I was also looking to return back to America's Best. After my first experience, where did lied about the real price of $400, my glasses were WRONG, and plus I bought contacts; which were incorrect and the wrong type once I received them. Horrible service, horrible attitudes, horrible management staff! Everyone is uncaring at this location. They only want your money! They do not care what happens to your eyecare. They only SEE GREEN! I WOULD like a member of the management team to contact me, however, that probably won't happen. If it would, please reply to this and I will leave my email or you may leave yours. I would like to complain about this further! Thanks!

I went here for my eye exam without insurance, I came in around 3:30 with no appointment and was seen at 4:20, not bad at all. The exam and eye doctor were very sweet and nice. They have a nice selection of frames which I loved. With 2 frames (DKNY & Rayband) and my lenses and exam, it was $400 total which is not bad at all. I would recommend calling for an appointment first if you dont want to wait. Good place I would say :)

If it were an option i would give no star's i DO not recommend this place to anyone! I had a bad experience with everyone i seen there, they're "eye dr" is a complete ass i ended up refunding my glasses because they were not the right lenses, and still had to pay for exam even though they messed up.