I wish I could give this place no stars. I am not surprised at all it only has two overall. I went in to renew my contact and glasses prescription since I missed my follow up appointment for the last prescription renewal appointment I went for. Dr. Amster is the one I unfortunately dealt with. He immediately started grilling me why I had missed my last follow up appointment. I explained I was in my last semester of school and completely forgot and knew that I would need a whole new renewal appointment and had no problem doing so. He continued to demand more answers as to why I would miss the appointment? Apparently my answer wasn't good enough. As I read through the reviews, it's clear I am not the only one he has done this to. I was honestly shocked by his behavior at first and the way he spoke to me considering I am the patient and giving you my money. I did not ask for a discount for having to make the prescription renewal appointment all over again, I didn't even complain about having to do it. I happily handed over my money. After I put in my trial contacts and went back into the room for him to make sure they fit well, he must of decided he wasn't done being extremely unprofessional. He told me that he could tell I did not listen to directions and that I was wasting his time since I am "going to do whatever I want anyways." At that point, I had to laugh. Dr. Amster thinks he is my father! And if you miss an appointment that MUST mean you do not take you eye health seriously! I told him our appointment was now done, and that he needs to give me my prescription that I had already paid for once again with no complaints. This guy clearly needs some guidance, first of all...your patients do not owe you an explanation as to why they miss or reschedule an appointment (you're not my father buddy). Second of all, that was the first time you met me, to tell a patient they do not take their health seriously...no words. He is a poor excuse for an ophthalmologist. I will never return to Americas Best and I will be sure to tell others to avoid this location as well.
