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David Clulow Opticians

David Clulow Opticians

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3.0 Google Review
25 Upper St, England, N1 0PQ, United Kingdom
020 7704 0010 www.davidclulow.com
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Jul 31, 2018
Friendly staff, poor service. Bought 800GBP glasses here, will never come back. 1) They tried to sell me a demo frame rather then a brand new frame. 2) After two weeks, the nose pad fell off (not the rubber but, but the complete metal bridge came out). Took them two weeks to replace 3) After 1.5 year the frame broke. Went to two different opticians and both confirmed that David Clulow inserted lenses which where shaped too large, causing stress on the frame and resulting in eventually breakage. Go somewhere else.

Jun 14, 2018
Staff were really helpful and friendly. They were very patient with me while I chose glasses. Excellent service. Thank you for your help girls!

Feb 19, 2018
Excellent service! All the staff are very professional, friendly and give the best advice when it comes to choosing frames and lenses. They have a great selection of frames and sunglasses. The optometrist is very good, one of the best optometrists you will ever meet. Highly recommend this branch.

Jan 17, 2018
Has a wide range of premium optical and sunglasses with a free 'aftercare service' which involves cleaning of the lens and tightening of the arm screws. However, most of the time the staff seem more concerned with making a sale than with customer service. Bought my frames here around 1.5 years ago and recently the arm had broken. Rather than offering a repair service or recommending somewhere to get them fixed, they instead told me the only option was to buy a new pair. Luckily I didn't take their advice and got them fixed online for £30 saving myself £350.

Apr 6, 2018
If you wish to have a good eye test then I can highly recommend Optometrist Nisha at this Islington branch. I went for to try multi-focal contact lenses one last time after truly awful and extremely costly experiences at Specsavers Hackney. Nisha gave me the best eye exam I have ever had and she also listened properly to my rather unusual and complex activity/work needs. I was not rushed during the eye test so became relaxed and able to fully explain the problems I had been experiencing with my sight. I was not subjected to any pressure to buy new varifocal glasses - something most optician stores tend to do as that is their shop's trade after-all - even though the glasses I was wearing are a year old - so I am surprised that other reviewers have experienced this. My after sales service so far has been excellent. Orders have arrived within two days of ordering and I have received phone calls or emails to notify me of collections and appointments. Their phone has always been answered quickly when I have rang them. Feeling confident that there is good aftercare is important - in my short experience, this has been very good at the N1 branch. However, I think that the most important thing about any optician is the eye test, getting the right prescription and product that suits your eyes and this means it is about the optometrist themselves - Nisha has been the best!

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Opening Hours

Mon:9:30 am - 6 pm
Tue:9:30 am - 6 pm
Wed:9:30 am - 6 pm
Thu:9:30 am - 7 pm Open Today
Fri:9:30 am - 6 pm
Sat:9:30 am - 6 pm

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