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Refresh Reviews 3.4


Aug 10, 2018
A bit clueless about warranty claims but with a bit of insistence and a fairly long wait we got there in the end. Very happy with my replacement frame.

Jun 15, 2018
Tommy the Manager was brilliant about finding replacement frames for me.. Thanks so much

Apr 15, 2018
After dropping one of my last contact lenses first thing in the morning, i was allowed into the store early and the service was exceptional. Couldn't be more helpful! And i left shortly afterwards after being provided with a free pair of daily's. Thank you so much!

Jul 9, 2018
My experience was a fantastic one at that, the manager tommy made me feel very welcome and made the whole experience fun, he was very polite and assisted me with my questions i had about the frames. Also i would like to say i had amazing customer service from the 2 lovely ladies Nikki and shamima who helped me pick a frame that really suited my face shape and was comfortable. Lastly i would like to say a big thank you to kalps the optom who make my eye test very comforting and easy he helped my with questions i had with what was going on with my eyes. So over all an amazing experience and will definitely recommend to anyone who is looking to get glasses.

Jul 5, 2017
I used this branch for several years before moving overseas, and always received good service. Besides the regular eye-care, the staff helped on several occasions with emailing me a copy of my prescription, letting my pick up my contact lenses a week early when I needed to reschedule a checkup, and making it very easy for me eventually to end my direct debit (the person I spoke to also reminded me to cancel the direct debit with my bank, which I might not have done otherwise). The only problem I had was with the branch being closed on weekends. That's not unusual in the area, but did make fitting appointments around work hours a bit difficult.

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Opening Hours

Mon:8:30 am - 6:30 pm
Tue:8:30 am - 6:30 pm Open Today
Wed:8:30 am - 6:30 pm
Thu:8:30 am - 6:30 pm
Fri:8:30 am - 6:30 pm