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Eye Emporium Opticians Bethnal Green

Eye Emporium Opticians Bethnal Green

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4.8 Google Review
459 Bethnal Green Rd, England, E2 9QH, United Kingdom
020 7729 1900 www.eye-emporium.com
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Google Reviews

Refresh Reviews 4.8


Jun 23, 2019
The staff here are kind, courteous and always put the customer first. The optometrist went above and beyond to answer some questions I had about my glasses; she is a credit to the company. More than happy to recommend!

Mar 14, 2019
I have been a patient of this branch for almost six years and I am so happy with the service that the staff have provided. They have carefully and skillfully looked after my eyes and I am very pleased with both the glasses and contacts that I have bought from them. They are not the closest opticians to where I live but I am happy travelling as they provide such good customer service. This is my second review as a result of two more visits where I have been so well helped. Very knowledgeable staff who have enabled me to find different contact lenses to suit my changing needs. They have patiently explained all the changes and I'm all set up. Five more stars from me!

Jun 16, 2019
I would like to give 0 stars if possible. It's such a shame the standards have dropped so low since the gentlemen left this opticians. The recent optometrist who has been seeing my mother has a horrible attitude problem. I've worked retail so I can understand how hard and difficult some customers are. However we've never given any reason to receive hostility. The only thing I can think of is the fact that my mother can't understand English, which I don't think should be a reason to treat us like 2nd class citizens. The optometrist who has seen my mother on many occasions always seems angry and annoyed with her. She is snappy and rude. She got angry with me because we hadn't been in a while and assumed that we were being seen elsewhere (when we weren't) but she was so agitated at the thought of us using another optician. She didn't want to help us as soon as she made that assumption. We've put up with her rude attitude for a few years now but I've had enough. Seeing the other reviews on here has surprised and shocked me. It's upsetting to see that other people are treated kindly when we are not. We've always been polite and never stooped down to her level. Even when we feel frustrated from being treated like that, I've never spoken unkindly back to her.

Mar 7, 2019
Friendliest staff in Bethnal Green! Always go out of their way to accommodate the fact that I travel a lot at short notice for work (appointments and spare contact lenses). Also make you aware of special deals they have going on.

May 17, 2019
Very helpful optometrists! Nice relaxed atmosphere and great location! Good selection of frames. Kasia on reception is very helpful!!

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Opening Hours

Mon:9:30 am - 5:30 pm
Tue:9:30 am - 5:30 pm
Wed:9:30 am - 5:30 pm
Thu:9:30 am - 5:30 pm
Fri:9:30 am - 5:30 pm Today
Sat:9:30 am - 5:30 pm

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