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Hakim Optical Kingston Princess

Name: Hakim Optical Kingston Princess
Address: 623 Princess St, Kingston, ON, K7L 1E2, CA
Telephone: (613) 547-2422
Price range: $$$

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623 Princess St ##617, Kingston, Ontario, K7L 1E2, Canada

(613) 547-2422 hakimoptical.ca

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Ann J

Aug 2, 2018

Amazing experience. Knowledgeable, professional and caring staff. It was my first time with progressive lenses and they gave me tips on picking out appropriate frames, took time to explain the vision ranges and period of adjustment I might experience. When I encountered some issues with one of the lenses, Jamie (the Manager) was extremely patient making several tiny adjustments, one at a time, to pinpoint the issue. He was clearly very experienced with the small nuances that can make all the difference. It took us awhile to get it right, which was not a bad thing. In the end, I am extremely happy with my choice of frames, the lenses, and the service. Everyone who works here wants their clients to be happy with their choices and I was surprised to read some of the older negative posts. I would highly recommend this Hakim Optical location precisely because of the staff.

Sara Beckford

Aug 3, 2018

One of the arms on my glasses broke and was unrepairable. They were well past their warranty and the style no longer available. The two staff members working went through their box of old glasses to find arms with the same hinge style, spending about 10 looking for something that would work (and be comfortable). They replaced both arms, and wouldn’t charge me - not even a service fee.

Yazan Bdour

Jan 29, 2018

Had a good experience at this place, but there is always room for improvement. - Booked appointment at 9:30 am. Got my examination at 10:20 due to a late customer that came before me. (Not their fault but I want to be open in my review) - Doctor was nice amazing, none of the rude jokes that people are complaining about. He was professional and helped me as soon as he was done with the previous customer. - Got 2 new frames and 4 lenses. The employees were amazing and helpful all the time and they tried their best to pick something I like and explaining the different things I needed and ones I do not need. (even recommended to not get a coating because I did not need it, so the ones that I experienced did not try to force anything on me) - The most annoying part is just the wait especially when a slower customer is before you. I can't blame the employees because they were trying their best to help the customer but that was my only issue. (My trip there was 2 hrs long (9:20 am - 11:30 am)

Morgan Pringle

Nov 28, 2017

Visited Hakim on princess st, seeing some of the reviews I was pleasantly surprised to see it was under new management. The staff was very pleasant and helpful in helping me find some great frames. The manager discussed some great options with me to help me see my computer. Looking forward to picking them up.😁

Justine Macdonald

Jul 26, 2017

Terrible service. I have bought contacts at a Hakim in Toronto for 15 years. I went in to the Princess location to get refills of the same prescription and was told they could only be dispensed by an optician. Apparently they don't staff one? what a waste of gas.

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Opening Hours

Mon:10 am - 7 pm Today

Tue:10 am - 7 pm

Wed:10 am - 7 pm

Thu:10 am - 7 pm

Fri:10 am - 7 pm

Sat:10 am - 5 pm