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eyeDOCS Ottawa

eyeDOCS Ottawa

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3.7 Google Review
1285 Kilborn Ave, Ottawa, Ontario, K1H 6K9, Canada
(613) 733-8400 www.eyedocsottawa.com
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Refresh Reviews 3.7


Apr 22, 2019
Save your hard earned cash and go elsewhere. Went to Preston, had my exam and purchased a pair of glasses, went back two weeks later and walked out with the wrong prescription, went right back to complained and was told they'd call when the right glasses were ready. Two weeks later nothing, called them and was told they had made a mistake and would have to do them over. Finally got the call and went to Preston, only to be told they were at Kilborn. Went to get them on Kilborn and was told they weren't ready yet, waited an hour or more and was given my glasses. I started wearing them immediately started getting headaches, burning and watery eyes. I stupidly wore them for two years and finally had enough. At the end I was able to see better without them. I had my eyes examined at the trainyards and the Dr. there checked the glasses and told me they were to strong! Guess what - the wrong prescription, imagine that!! Went back and was basically told tough luck. Be smart and go elsewhere, remember you've been warned!!!

Mar 16, 2019
One of the best eye doctor experiences I have ever had! They really listened to concerns and didn't rush I had to go in for an emergency (something in my eye) and the doctor was so gentle and explained every single step He even answered questions unrelated to the issue Will definitely go back!

Mar 6, 2019
Ana at Kilborn was shockingly rude to me. She looked really upset that I interrupted her quiet Thursday afternoon by bringing my business through the doors. No greeting nor goodbye, no eye contact, only rude blunt responses - even though I was sat in the chair in front of her. That was the worst customer service I received in Ottawa. Front line staff, on the other hand, always go out of their way to help. Now because of Ana's unsulting behavior I will make sure I pull my family out of this clinic. Looking for eye doctors who hire staff with reasonable courtesy.

Nov 30, 2018
We have always had great professional service from the staff at this location and Riverside south. Latest visit kilborn. Ana was so extremely patient being helpful with absolutely no pressure. Absolutely a pleasure to deal with both Ana and Claude . Customer service at its finest!!

May 9, 2019
If you need to see an specialist, do not go there. They will do only the basic check up and they charge you for what you don't need.

INDUSTRY BLOGS

Whisky 101: A Light-hearted Guide to the Water of Life

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Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour, you'll...

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Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

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The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

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Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

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Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

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The Grain Game: How Grains Shape the Soul of Whiskey

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Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

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A Whiskey Journey: From Water Source to Distillery

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Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

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Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

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Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

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The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

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Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands,...

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The Chemistry of Whiskey Aging: Impact on Taste and Quality

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Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

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Opening Hours

Mon:8 am - 6 pm
Tue:8 am - 8 pm
Wed:8 am - 6 pm
Thu:8 am - 6 pm Today
Fri:8 am - 6 pm

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