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eyeDOCS Ottawa

eyeDOCS Ottawa

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3.7 Google Review
1285 Kilborn Ave, Ottawa, Ontario, K1H 6K9, Canada
(613) 733-8400 www.eyedocsottawa.com
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Refresh Reviews 3.7


Apr 22, 2019
Save your hard earned cash and go elsewhere. Went to Preston, had my exam and purchased a pair of glasses, went back two weeks later and walked out with the wrong prescription, went right back to complained and was told they'd call when the right glasses were ready. Two weeks later nothing, called them and was told they had made a mistake and would have to do them over. Finally got the call and went to Preston, only to be told they were at Kilborn. Went to get them on Kilborn and was told they weren't ready yet, waited an hour or more and was given my glasses. I started wearing them immediately started getting headaches, burning and watery eyes. I stupidly wore them for two years and finally had enough. At the end I was able to see better without them. I had my eyes examined at the trainyards and the Dr. there checked the glasses and told me they were to strong! Guess what - the wrong prescription, imagine that!! Went back and was basically told tough luck. Be smart and go elsewhere, remember you've been warned!!!

Mar 16, 2019
One of the best eye doctor experiences I have ever had! They really listened to concerns and didn't rush I had to go in for an emergency (something in my eye) and the doctor was so gentle and explained every single step He even answered questions unrelated to the issue Will definitely go back!

Mar 6, 2019
Ana at Kilborn was shockingly rude to me. She looked really upset that I interrupted her quiet Thursday afternoon by bringing my business through the doors. No greeting nor goodbye, no eye contact, only rude blunt responses - even though I was sat in the chair in front of her. That was the worst customer service I received in Ottawa. Front line staff, on the other hand, always go out of their way to help. Now because of Ana's unsulting behavior I will make sure I pull my family out of this clinic. Looking for eye doctors who hire staff with reasonable courtesy.

Nov 30, 2018
We have always had great professional service from the staff at this location and Riverside south. Latest visit kilborn. Ana was so extremely patient being helpful with absolutely no pressure. Absolutely a pleasure to deal with both Ana and Claude . Customer service at its finest!!

May 9, 2019
If you need to see an specialist, do not go there. They will do only the basic check up and they charge you for what you don't need.

INDUSTRY BLOGS

Grain Games: The Whisky Character Playground

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Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to the sweet...

Smithville Whiskey

A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

The Earliest Instances of Whiskey in World History

#whiskey #smithville

The history of whiskey, or whisky as it's spelled in some countries, is long and somewhat shrouded in time. While the exact origins of whiskey are unclear, we can trace its ancestry...

Smithville Whiskey

The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

#whiskey #smithville

Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands,...

Smithville Whiskey

Whiskeys of the World: Types and Distinctions

#whiskey #smithville

Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

Smithville Whiskey

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey

A Whiskey Journey: From Water Source to Distillery

#whiskey #smithville

Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

Smithville Whiskey


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Opening Hours

Mon:8 am - 6 pm
Tue:8 am - 8 pm
Wed:8 am - 6 pm
Thu:8 am - 6 pm Open Today
Fri:8 am - 6 pm

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