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New Look Eyewear - Orléans

New Look Eyewear - Orléans

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3.0 Google Review
4210 Innes Rd ##3, Ottawa, Ontario, K4A 5E6, Canada
(613) 841-9944 www.newlook.ca
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Dec 7, 2017
Having had good service from this store it was very disappointing to go today for an eye exam. My appointment was at 4.30pm and I got there 10 mins early to check in. At that time no mention was made of the Dr running late . Having noticed someone going in to the Dr just after 4.35 I asked the receptionist if the Dr was running to time to be told yes she was. I then asked how late and was told 30 minutes. I didn't have time to wait an additional 30 mins so cancelled. If I had been told of the time delay when I checked in I would have been happier. Not to inform a patient who has turned up on time of a significant time delay at the outset is rude and arrogant. They have lost my business after 5 years.

Dec 5, 2015
Thank you New Look, Innes for the professional and dedicated service you have provided me and my family. I had purchased glasses from your competitor that had not been properly fitted to my face. I took them to New Look based on a recommendation from my husband. The service we received from Denise was exceptional and all at no charge, so all I can say is thanks! My husband, myself and kids will be returning.

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Opening Hours

Mon:9:30 am - 6 pm Open Today
Tue:9:30 am - 6 pm
Wed:9:30 am - 6 pm
Thu:9:30 am - 9 pm
Fri:9:30 am - 9 pm
Sat:9:30 am - 5:30 pm