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Visique - Gatineau - rue Principale

Visique - Gatineau - rue Principale

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2.1 Google Review
181 Rue Principale, Gatineau, Québec, J9H 6A6, Canada
(819) 684-1250 visique.com/fr
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Feb 5, 2019
I schedule an appointment, they give me a timing, And tell me to get there a bit in advance because I have some paperwork. I actually get there before the appointment, but f4t grumpy lady tells me I'm late. Even if she's right, I would only be 5 minutes late. She repeats the time of the appointment to me twice with a condescending tone. Oh is this how you're going to treat me? I look around, I'm the only client there on a Tuesday morning. Good bye, I will take my money elsewhere.

Dec 1, 2018
Before the change in ownership I helped my elderly mom purchase new glasses. After 13 months we noticed a major defect in the lens glass. My mom went back and they acknowledged the glass was defective but could not replace them because the guarantee was only for a year. I called to request that they replace the lenses anyway because it was clear they are defective. They said nothing could be done because the warranty was expired. Check their policy on defective lenses before you buy!

Jan 19, 2019
Pratique à la limite frauduleuse! J’ai appelle pour un rendez-vous d’urgence pour une conjonctivite, un examen qui est normalement couvert par la RAMQ et Dr Marcel Roy m’a malgré tout facturé pour un examen de la vue complet. Il y a clairement un manque de professionnalisme!

Dec 21, 2017
Pour le cote optometriste, pas de probleme. Pour le cote opticien, le service n'est pas fort. Il doivent envoyer les verres a la Place Cartier pour les faire tailler, et les renvoyer a Aylmer pour les livrer. Un delai supplementaire inutile. J'ai passer un examen de la vue il y a quatre semaines et on ne peut pas me promettre mes lunettes avant la semaine prochaine (cinq semaines). Je trouve cela totalement inaceptable... DERNIERE FOIS.

Sep 30, 2018

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Opening Hours

Mon:9 am - 6 pm Open Today
Tue:9 am - 6 pm
Wed:9 am - 9 pm
Thu:9 am - 9 pm
Fri:9 am - 6 pm
Sat:9 am - 5 pm