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i2020 Vision

i2020 Vision

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3.9 Google Review
2450 Lancaster Rd, Ottawa, Ontario, K1B 5N3, Canada
(613) 523-0662 i2020vision.com
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Google Reviews

Refresh Reviews 3.9


Feb 10, 2022
Went in for new glasses in December and because of a flyer I got in the mail I was entitles to a free Frame. Decided to also get my new Rx on a pair of sunglasses I already owned so I left them with the store. Haven't heard from them since. They won't return my calls or emails. The store is locked down with some legal notice on the door. Order paid in full and a $700 pair of my glasses left there and I have lost it all. (Thank goodness visa refunded my new order) but still out my personal sunglasses. I'd say don't buy here but looks like they won't be reopening anyways

Aug 9, 2021
Incredible business. Charlotte looked after my needs and provided professional and attentive service. I am grateful for the exceptional treatment given I had purchased glasses which I had to return. They made it easy and pleasant!

Apr 15, 2021
I bought glasses from this place on the recommendation of my sister. She was very happy with hers and was very happy with the customer service. Charlotte is a very caring and dedicated member of this particular store location on Lancaster Rd. . Her and Bash make a great team. They did everything possible to make my change in vision a less stressful event. Excellent, outstanding, caring service. Thank you.

Dec 19, 2020
Our experience here was nothing short of stellar! From the moment we arrived, Bash provided us with exceptional, professional, patient and warm service. Bash is an example of what everyone in the service industry should be like, making clients feel comfortable and valued. When we initially arrived we were only interested in purchasing glasses for my partner but Bash was so incredibly helpful I decided to book my own eye exam and purchase my own glasses which meant spending double the original amount we anticipated. Whoever owns this business should hold onto this guy and give him a raise. I'll be using Bash as an example of what to aspire to when giving client service related presentations. Thanks again.

Oct 31, 2020
Very friendly service. Everything explained well and got a good price. Would recommend to everybody.

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Opening Hours

Mon:9 am - 7 pm
Tue:9 am - 7 pm
Wed:9 am - 7 pm
Thu:9 am - 7 pm Open Today
Fri:9 am - 7 pm
Sat:9 am - 6 pm

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