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Pearle Vision

Pearle Vision

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3.1 Google Review
2121 Carling Ave, Ottawa, Ontario, K2A 1H2, Canada
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Refresh Reviews 3.1


Jan 5, 2019
Excellent, professional service. The staff are all very informative, attentive and kind. Highly recommend if you live in the west end.

Dec 19, 2018
As you can see with most of the reviews here, the service is terrible and the staff (customer service and doctor) are extremely rude to patients. Also, their signs all indicate that they direct bill to sunlife insurance but they don't explain to you that it's only for a specific plan - most plans are not included in their direct billing option. This is fine but their sign is misleading and does not explain anything properly. And the staff do not tell you this until after you've filled out all the paper work. When I explained this issue with their signage and their actual policy both the front staff and the doctor were extremely rude about it

Feb 3, 2019
I went to get my eyes reassess 2 weeks after initial eye appointment because my new eye glasses were causing me headaches from blurry vision when looking down that worsen when it's dark. The eye doctor was pleasant and rechecked my eyes. Stated that she my proscription was the same as she prescribed and it was my stigmatism that had changed. Before leaving the establishment- she inquired with her colleagues. That's when they said it was my glasses fames. A male colleague explained to me that it was the frame that was the issue. He used some big word that I didn't understand. I asked him to reexplain as it was unclear to me. He said asked rudely ‘where did you get your glasses, Laurie?’. I shared the information with them and then I asked them to write down the problem with the my frames and they said no. Laughed at the fact that I went to that place to purchase my glasses and I felt as if they were looking down at me. I explained that I had been going there since I was young and there has never been any issue. There was 4 of them in the counter. It was very unprofessional and I left the facility questioning why I have even went there to have my prescription taken 2 years in a row. I would never wish anyone to be feel belittled and ashamed. I would never go back to this location again!

Jan 21, 2019
Very friendly and professional service, I’ve been going there since last 6 years.

Oct 27, 2018
Went into this location recently because one of the tiny screws had fallen out of my Raybans, and all the other screws were loose as well. Stephanie took the time to fix them and clean them - they looked new when I picked them up! She even gave me a new (proper) case for them, and was so nice about everything! Thanks so much :)

INDUSTRY BLOGS

Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

#whiskey #smithville

Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of creating...

Smithville Whiskey

Whiskeys of the World: Types and Distinctions

#whiskey #smithville

Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

Smithville Whiskey

The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

#whiskey #smithville

Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands,...

Smithville Whiskey

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

Smithville Whiskey

Grain Games: The Whisky Character Playground

#whiskey #smithville

Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to...

Smithville Whiskey


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Opening Hours

Mon:9:30 am - 9 pm
Tue:9:30 am - 9 pm
Wed:9:30 am - 9 pm
Thu:9:30 am - 9 pm Today
Fri:9:30 am - 9 pm
Sat:9:30 am - 6 pm

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