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Optique Laurier Optométriste

Optique Laurier Optométriste

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1.9 Google Review
1100 Boulevard Maloney O, Gatineau, Québec, J8T 6G3, Canada
(819) 246-2222 www.laurier-optical.com
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Jul 4, 2018
My glasses' screws were loose, so I came by there to let them fix it. Fortunately, it was free. But then when I had my glasses back, my glasses were chipped on the sides since it was hard plastic, and the screws on the side were all bent. When I went back a year after to get my second glasses, it was broken again and asked them to fix it but they denied. I only lost a part of it though. Glasses were expensive but they break easily.

Mar 6, 2018
Worst service I have ever had. They made a mistake in my prescription. When I went back to get another eye exam, they tried to deny their fault. The doctor is saw barely spoke English or French and the staff is very unprofessional. I highly DO NOT recommend this place. Go to Costco. Great service and a Fraction of the price. If I could leave a ZERO star rating, I would.

Mar 16, 2018
Posting for my mom: Worst experience of my life. Left from there crying and so mad. From the beginning, the front desk staff was awful. They didn’t even say hi, they directly told me: 80.00$ please. I saw the review before going there and I should of listen to the reviews. I will call the headquarters tommorow and already called my Visa to cancelled the transaction. Then, when I went to the optometrice office, there was 3 people waiting, so she was so much in a hurry. Doctor Song was the worst. My eyes were hurting so much and she forced me to keep them open. I ask her to repeat the prescription because she does not speak either french or english, she started yelling at me and pointing me saying that she will not repeat. I filled a big complaint on her. Still don't believe it. I hope this place close down, how can people be so harmful and mean. Speaking for myself (the daughter, Miriam) it was the worst experience to discover my mom in her room crying because she felt abuse. She started telling me that the doctor forced her and was really mean to her. She said she was crying in front of the doctor and the doctor kept yelling at her to open her eyes. I really think of doing a police complaint. She hurted my mom so much.

Feb 9, 2018
15$ + tx To put my lense back in because it had popped out,the woman was forcing on my glasses and didnt look professional, I told her to just give them back because she was struggling. When I went to New Look (great service) he told me she had stripped my screw and he needed to fix what she had done, also, the gentlemen fix them for free.As it should be. I was not greeted properly and the service was terrible. It was the first and last time Im never going back.

May 19, 2018
I wish I can give zero. Worst customer service worst consultation. Please look somewhere else

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Opening Hours

Mon:9:30 am - 6 pm
Tue:9:30 am - 6 pm
Wed:9:30 am - 9 pm
Thu:9:30 am - 9 pm Open Today
Fri:9:30 am - 9 pm
Sat:9 am - 5 pm

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