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Custom Lens Express

Custom Lens Express

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3.0 Google Review
100 Fourth Ave, St. Catharines, Ontario, L2S 3P3, Canada
(905) 935-7595 customlensxpress.ca
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Aug 2, 2018
I have been going here for 2 years now, and each time I go I recieve outstanding customer service. I was able to get an updated eye exam that also checked for any signs of glaucoma, as well as friendly help and advice when choosing frames for my new glasses. I did the 3-for-1. I got an eye exam, a new pair of designer frames, and a year supply of prescription conctacts (with solution and new contact case) all for just over 400 bucks. Of course I just HAD to choose the 275 dollar frames hahaha. I highly recommend this place. The place is owned by a family, who is very genuine, and down to earth and honest. They all gave their opinions on a few frames I tried on, stating whether the frame was too heavy, too thick, didn't look right, etc. I tried on a few pairs and soon found perfect ones!! I love them!!! The staff is friendly, patient and kind, they know all about bifocal glasses,and even assisted my mother with discussing her vision problems, as well as new lense types they have now for bifocal lenses. I highly recommend going here, especially for the kind service you get everytime. The environment is clean, organized, well lit, and they have walls of different frames and styles, so you will definitely find something you like! Tips" If you're on a specific budget, ask the staff what frames are in your price range, as they will assist you and give you feedback on the best selection. If you need an eye exam, book ahead (call in) and allow time to be set aside for you so you're guaranteed a spot, as they do get busy. If you don't know what you're looking for, ask the staff! they can recommend frames / styles / shapes that are best suited to your facial structure, and will gladly be of help. Overall, 5/5 stars! I will be retuning here in a few years when I need an updated prescription and new glasses!

Aug 13, 2017
They send your glasses to a mail order place coatings are garbage with normal cleaning.

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Opening Hours

Mon:10 am - 5:30 pm
Tue:10 am - 5:30 pm
Wed:10 am - 5:30 pm
Thu:10 am - 8 pm
Fri:10 am - 6 pm
Sat:10 am - 4 pm

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