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Optical World

Optical World

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3.4 Google Review
15336 Grand River Ave, Detroit, Michigan, 48227, United States
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Refresh Reviews 3.4


Aug 6, 2018
So this morning, due to unforeseen circumstances, I had to cancel my daughter's appointment which is in 1:45 minutes. I was told that there will be a 20.00 fee for cancelling at the last minute, which but the way is new to me. I was going to reschedule for Thursday but I decided that I'm going elsewhere altogether. I felt like I called within the hour if them opening up and had I known issues were going to arise before the weekend, I would have called them in Friday. I could honestly see that if I called an hour before or 30 min. before or at 11:15, then yes charge me. However, I called 1 hour and 53 minutes before my appointment time and you want 20 bucks for the cancellation. Not going to happen, we'll start fresh and new elsewhere. I've been thinking of checking out SVS lately anyhow. Thank you for your years of service Optical World 💜. And, you got 4 stars because you're still a good business, I'm just not paying you 20 bucks for me being unable to attend an appointment, which unfortunately was beyond my control. I bid you farewell 🤗

Feb 28, 2018
Been customer 21 years. Last two years service very bad. Waited a month for glasses order wrong when I went to pick them up. Called several times placed on hold for over an hour .waited outside for 1 he. Even though they advertise opening at 9 didn't open until after 10. Last year my glasses were sent back because I didn't pick them up in 2 weeks. Now I have to wait two more weeks to correct a tint after I waited a month You just lost. A loyal customer who referred plenty of folk to You. Will try d's or black and white. On top of it all you have me a referral without notifying me. Horrible service. I'm done...

Jan 9, 2018
Been coming here since I was a kid (age 12) I’m 27 now. They don’t accept kids nomore. This use to be a great place. The new women they keep changing out are very cold and impersonal. They gave me my contacts in my hand over the counter no bag.my contacts was ready over a month they never called me. Told me they send a text (lied) one of the high school workers told me that . I’m never going back. I’ve been feeling this way for 3yrs. I’m just use to coming here but I’m done after today. They have no people skills just there for a check sorry but the doctors are too

Jul 21, 2018
They are con artists they have no regards for others or their time.They gave me the wrong script then refuse to fix it they charged me 20 bucks for a no show on my 7 year old son who has school they just don’t care they have hidden fees that they secretly charge you for nothing I’m going to make sure OPTICAL WORLD KNOW THEY SUCK AND ALL MY FRIENDS AND FAMILY WILL KNOW TOO

Feb 3, 2018
Great service everyone was professional and they took the time out to service their customers

INDUSTRY BLOGS

Grain Games: The Whisky Character Playground

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Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to the sweet...

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The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

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Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

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A Whiskey Journey: From Water Source to Distillery

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Every whisky connoisseur will tell you that the secret to a great whisky lies in three key elements - grain, yeast, and water. But did you know that it's the water, often overlooked,...

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Whisky 101: A Light-hearted Guide to the Water of Life

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Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour,...

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Whisky Wonders: An Expedition Across Regions

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There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

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Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

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Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

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Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

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Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

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Opening Hours

Mon:9 am - 5:30 pm
Tue:9 am - 5:30 pm
Wed:9 am - 5:30 pm
Thu:9 am - 5:30 pm Today
Fri:9 am - 5:30 pm
Sat:9 am - 3 pm

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